Senior DevOps Engineer

Incode; St. Louis (MO); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Flexible Working Hours & Workplace

Open Vacation Policy

Job summary

Incode is seeking a Senior DevOps Engineer to scale cloud infrastructure and enable secure, scalable identity experiences. You will architect Kubernetes-based environments on AWS EKS, implement Terraform automation, and own CI/CD pipelines with GitHub Actions.

You will partner with developers to deliver reliable, observable systems at global scale, using Prometheus/Grafana and modern GitOps workflows. This role requires a senior, hands-on engineer ready to own production reliability.

Qualifications

• 6+ years of proven experience as a DevOps Engineer or similar role.
• Hands-on with Kubernetes-based apps on AWS EKS.
• Strong Terraform and infrastructure automation.
• Experience designing CI/CD pipelines with GitHub Actions.
• Solid understanding of AWS services (EC2, VPC, S3, IAM).
• Knowledge of observability stacks (Prometheus, Grafana) and related tooling.
• Excellent written and verbal communication skills.

Responsibilities

• Design, implement, and maintain Kubernetes-based environments on AWS EKS.
• Develop Terraform-driven automation for client deployments.
• Troubleshoot live environments to minimize downtime and improve reliability.
• Build and optimize observability with Prometheus, Grafana, Loki, or ELK stacks.
• Work with ArgoCD GitOps and GitHub Actions CI/CD in deployment pipelines.
• Contribute to internal engineering standards and tooling.
• Stay current with AWS and DevOps advancements to improve speed and scalability.

Skills

Kubernetes

Terraform

GitHub Actions

AWS

Observability

CI/CD

Networking

Communication

Tools

Prometheus

Grafana

Job description

POWER A WORLD OF TRUST

Incode is the leading provider of world‑class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services. We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn‑status scale‑up!

About Incode

Incode is a Series B unicorn ($2 B valuation) rewriting how the world proves identity. Our AI‑powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction‑free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast.

The Impact You'll Make

As a Senior DevOps Engineer at Incode, you will be the backbone of our cloud infrastructure. You'll architect and evolve scalable, cloud‑native systems that power secure and seamless identity experiences, leveraging Kubernetes (AWS EKS), Terraform, and AWS. Your work will accelerate deployments, fortify monitoring and observability, and ensure reliability at global scale. Partnering closely with our developers, you'll transform complex challenges into resilient, automated solutions that keep our applications highly available and performant. You will be a key enabler of speed, trust, and innovation - driving how Incode builds, delivers, and scales AI‑driven identity verification for the world.

On‑call, up front: the DevOps team does not carry 24/7 on‑call. A separate SRE team owns incident response.

What You’ll Own & Drive

• Cloud‑Native Infrastructure - Design, implement, and maintain Kubernetes-based environments (AWS EKS) that deliver scalability, resilience, and security.
• Infrastructure as Code (IaC) - Implement and manage Terraform-driven automation to ensure consistency, repeatability, and reliability across all client deployments.
• Production Reliability - Troubleshoot and resolve issues in live environments, minimizing downtime and ensuring seamless customer experiences.
• Monitoring & Logging - Build and optimize observability solutions with Prometheus, Loki, ELK, or similar stacks, tailoring systems to business and performance needs.
• GitOps & Delivery - Work with ArgoCD-based GitOps workflows as part of the deployment pipeline, alongside GitHub Actions CI/CD.
• Engineering Standards - Contribute to and refine internal best practices, methodologies, and automation frameworks that elevate the DevOps culture.
• Continuous Innovation - Stay on top of AWS and DevOps advancements, introducing new tools and approaches that enhance speed, efficiency, and scalability.

The Qualities That Set You Apart

• Cloud‑Native Builder - You bring proven expertise in designing, deploying, and managing applications on Kubernetes, with a deep understanding of its architecture and core concepts.
• Infrastructure as Code Champion - You're highly skilled with Terraform, driving automation and consistency across complex environments.
• Pipeline Innovator - You have hands‑on experience implementing and optimizing CI/CD workflows using GitHub Actions, accelerating delivery while ensuring quality.
• AWS Practitioner - You possess a strong command of core AWS services (EC2, VPC, S3, IAM, etc.) and know how to leverage them for scalable, secure solutions.
• Observability Builder - You've personally configured, tuned, or debugged a self‑hosted monitoring stack (Grafana with Prometheus or VictoriaMetrics), not just consumed dashboards someone else built.
• Systems & Networking Thinker - You understand networking fundamentals - TCP/IP, DNS, - and apply them to build reliable, high‑performance systems.
• Clear Communicator - You excel at translating technical solutions into language that resonates with both technical peers and non‑technical stakeholders.

Your Background

• 6+ years of proven experience as a DevOps Engineer or in a similar role.
• Hands‑on experience deploying and managing Kubernetes-based applications, ideally on AWS EKS.
• Strong expertise in Terraform and infrastructure automation.
• Experience designing and implementing CI/CD pipelines with GitHub Actions.
• Solid understanding of AWS services including EC2, VPC, S3, IAM, and related offerings.
• Knowledge of networking protocols and best practices (TCP/IP, DNS,)
• Hands‑on ownership of a Prometheus or VictoriaMetrics-based observability stack, including performance and scaling issues.
• Strong written and verbal communication skills, with the ability to present technical solutions effectively.

Why Incode?

Mission with Meaning

• Shape how billions of people prove identity - safely, simply, and ethically.

Rocket-Ship Growth

• Join at an inflection point where your strategies will compound in value for years.

Elite Team & Backing

• Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.

Ownership & Autonomy

• Operate like a founder with the resources of a unicorn.

Global Impact

• Every program you launch will reverberate across industries and continents.

Aspects of our Culture:

• High performance
• Freedom & responsibility
• Context, not control
• Highly aligned, loosely coupled
• Continuous Feedback
• Promotions & Development

Benefits & Perks:

• Flexible Working Hours & Workplace
• Open Vacation Policy

Equal Opportunities:

Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.

Applicant Data Privacy:

We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.