Vice President - Lead Site Reliability Engineer

JPMorgan Chase & Co.; Houston (TX); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Job summary

JPMorgan Chase & Co. is seeking a Lead Site Reliability Engineer to shape enterprise resilience. In Infrastructure Platforms, you'll design, automate, and improve backup, recovery, and data-protection services, guiding senior stakeholders and mentoring engineers.

Remote collaboration with cross-team delivery is expected while maintaining strong security and auditability. You will implement cloud-native, API-driven solutions and use AI for infrastructure analysis with strict data-sensitivity

Qualifications

• Must have advanced knowledge of site reliability engineering concepts
• Experience building distributed systems and cloud-native apps
• Strong background in monitoring, telemetry, incident management

Responsibilities

• Build and operate distributed systems, platform services, APIs, automation frameworks, and cloud-native apps supporting backup and recovery
• Apply reliability metrics, observability, and incident-learning to improve operations
• Lead architecture for backup, recovery, and data protection across hybrid and cloud environments
• Drive automation-first, API-led, self-service capabilities to reduce toil
• Build cloud-native solutions with AWS services, IaC, CI/CD pipelines, and modern software practices
• Design security controls, policy guardrails, automated validation, and audit-ready evidence
• Leverage enterprise AI capabilities to assist infrastructure analysis with proper validation
• Provide telemetry and reporting for backup health, compliance posture, and recovery readiness
• Mentor engineers, influence stakeholders, and manage dependencies across teams

Job description

Shape the future of enterprise resilience at one of the world's most influential financial institutions.

As a Lead Site Reliability Engineer at JPMorganChase within Infrastructure Platforms, you bring deep technical expertise and a leadership mindset to one of the firm's most critical reliability domains. You will drive the design, automation, and continuous improvement of scalable backup, recovery, and data-protection services that safeguard the firm's most sensitive assets. In this role, you will influence senior stakeholders, mentor engineers across the team, and translate complex regulatory and security requirements into engineered, production-ready solutions. Your work directly strengthens the firm's operational resilience and positions the team at the forefront of cloud-native infrastructure engineering.

Job responsibilities

• Build and operate distributed systems, platform services, APIs, automation frameworks, and cloud-native applications that underpin enterprise-scale backup and recovery capabilities
• Embed site reliability engineering principles through reliability metrics, observability, incident learning, operational readiness reviews, and continuous improvement cycles
• Lead architecture and engineering for scalable backup, recovery, immutable-data protection, and recovery-assurance services across hybrid and cloud environments
• Drive automation-first, API-led, and self-service capabilities that reduce operational toil and measurably improve customer and stakeholder outcomes
• Build cloud-native solutions using AWS services, infrastructure as code, continuous integration and delivery pipelines, and modern software-engineering practices
• Design preventive and detective security controls, policy guardrails, automated validation, and audit-ready evidence to meet regulatory and compliance requirements
• Apply enterprise-authorized AI capabilities to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data in accordance with sensitivity and security requirements
• Deliver telemetry, reporting, and operational intelligence that provide real-time visibility into backup health, compliance posture, and recovery readiness
• Mentor engineers, influence senior stakeholders, and coordinate cross-team delivery with clear ownership and explicit dependency management

Required qualifications, capabilities, and skills

• Formal training or certification on site reliability engineering concepts and 5+ years applied experience
• Demonstrated experience building distributed systems, platform services, APIs, automation frameworks, and cloud-native applications
• Expertise in site reliability engineering practices, monitoring, telemetry, incident management, and production operational readiness, including hands-on experience with observability and monitoring platforms such as Dynatrace and Grafana
• Deep knowledge of one or more infrastructure engineering domains including networking, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
• Strong knowledge of enterprise data protection, backup and recovery, cyber resilience, immutable storage, retention policies, and recovery testing
• Advanced AWS experience spanning backup services, identity and access management, security controls, observability, and infrastructure automation
• Proficiency in Python and at least one additional language such as Java, Go, or C#
• Demonstrated experience using enterprise-authorized AI capabilities to support infrastructure engineering workflows, with strong validation habits and awareness of data sensitivity
• Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations
• Ability to lead complex, cross-organizational initiatives and translate security, control, and regulatory requirements into engineered solutions

Preferred qualifications, capabilities, and skills

• Experience with enterprise backup platforms such as Cohesity or Commvault, and cloud-native backup services such as AWS Backup
• Familiarity with container orchestration platforms such as Kubernetes or OpenShift in a production environment
• Exposure to database platforms and cyber-recovery solutions within a regulated financial-services environment
• Experience with operational analytics and data-driven approaches to infrastructure health and compliance reporting