Vice President - Lead Infrastructure Engineer

JPMorgan Chase; Plano (TX); On-site; USD 150,000 - 230,000; Full time

Job summary

JPMorganChase in Plano, TX is seeking a Senior Lead Infrastructure Engineer to shape enterprise-scale storage platforms and ensure resilience across services.

As part of Corporate Sector – Infrastructure Platforms, you will lead technical directions, collaborate across teams, and apply AI-assisted practices to automate delivery and drive performance for critical infrastructure.

Qualifications

• Formal training or certification in infrastructure engineering concepts with hands-on experience (5+ years).
• Deep knowledge across storage, networking, compute, automation, scaling, resilience, or performance.
• Experience with enterprise storage products is required.
• Experience using AI capabilities within infrastructure workflows with strong validation.

Responsibilities

• Lead projects of moderate-to-high scope, delivering design, development, and troubleshooting solutions.
• Work within Storage SRE on Powerflex, PURE, PowerMax, and SolidFire storage technologies.
• Hands-on experience with iSCSI, TCP/IP, and NVMe storage products.
• Familiar with StorageGRID, ONTAP, and Isilon file/storage.
• Participate in 24/7 follow-the-sun support for storage infrastructure.
• Manage incidents, changes, and problem workflows.
• Knowledge of Linux/ESX compute environments is a plus.
• Drive workstreams to modernize infrastructure and ensure resiliency.
• Advise on data/system implications and mitigation actions.
• Collaborate with engineering and product teams on scalable solutions.
• Provide guidance to engineers on infrastructure design and delivery practices.

Skills

Storage engineering

Iscsi/TCP/IP

Linux/ESX

Automation scripting

Incident/Change/Problem management

Team collaboration

Education

Formal infrastructure training/certification

Tools

Powerflex

PURE

PowerMax

SolidFire

StorageGRID

ONTAP

Isilon

Job description

Vice President - Lead Infrastructure Engineer

Plano, TX, United States

and 2 more

Job Information

• Job Identification 210779712

• Job Category Infrastructure Support

• Business Unit Corporate Sector

• Posting Date 09/09/2026, 03:46 PM

• Locations 8181 Communications Pkwy Bldg F, Plano, TX, 75024, US600 Travis St, Houston, TX, 77002, US1111 Polaris Pkwy, Columbus, OH, 43240, US

• Job Schedule Full time

• Job Shift Variable

Job Description

Your expertise in infrastructure engineering has the power to shape how one of the world's leading financial institutions operates at scale — and this is your opportunity to do exactly that. At JPMorganChase, we invest in our engineers, offering access to cutting-edge technology, enterprise-scale challenges, and a culture that values continuous learning and cross-functional collaboration. If you are ready to bring your deep technical knowledge to a team where your contributions directly influence platform resilience, performance, and innovation, we want to hear from you.

As a Senior Lead Infrastructure Engineer at JPMorganChase within the Corporate Sector – Infrastructure Platforms, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. You will continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise, driving meaningful impact across platforms, systems, and teams at enterprise scale.

Job responsibilities

• Apply technical expertise and problem-solving methodologies to projects of moderate-to-high scope, executing creative solutions for design, development, and technical troubleshooting for problems of moderate-to-high complexity

• This role is part of Storage SRE team and requires expert knowledge on Storage technologies like Powerflex, PURE, Powermax and Solidfire.

• Hands on experience in Iscsi, TCP/IP, NVMe storage products.

• Good knowledge on Object products like Storagegrid and file products like Ontap and Isilon are preferred.

• Need to be part of 24/7 follow the sun model to support storage infrastructure.

• Good knowledge of Incident management, Change management and Problem management is needed for this role.

• Good Knowledge on Linux/ESX compute environment is a plus for the role.

• Drive workstreams or projects consisting of one or more infrastructure engineering technologies, working with other platforms to architect and implement changes required to resolve issues and modernize the organization and technology processes

• Strongly consider upstream and downstream data, systems, and technical implications, and advise on mitigation actions to protect resiliency and performance across enterprise infrastructure platforms

• Apply reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable, auditable, and aligned to resiliency and security expectations

• Collaborate across engineering and product teams to architect scalable, resilient infrastructure solutions that support business-critical platforms and services at firm‑wide scale

• Serve as a senior technical resource and subject matter expert, providing guidance and direction to engineers and cross‑functional partners on infrastructure design and delivery best practices

Required qualifications, capabilities, and skills

• Formal training or certification on infrastructure engineering concepts and 5+ years applied experience

• Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments

• Deep knowledge of one specific infrastructure technology and scripting languages

• Deep knowledge of enterprise storage products is a mandatory requirement for this role.

• Demonstrated experience using enterprise‑authorized AI capabilities within the work environment to support infrastructure engineering workflows, with strong validation habits and awareness of data sensitivity

• Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations

• Ability to tackle design and infrastructure problems independently with little to no oversight

• Strong written and verbal communication skills with the ability to influence technical direction across engineering and cross‑functional teams

Preferred qualifications, capabilities, and skills

• Experience working in large-scale, highly regulated financial services or enterprise technology environments

• Familiarity with infrastructure-as-code tools and modern DevOps or site reliability engineering practices

• Experience with performance engineering, capacity planning, or infrastructure observability and monitoring tooling

• Demonstrated ability to influence technical direction and drive cross‑functional alignment across engineering and platform teams

• Prior experience operating within or contributing to enterprise‑wide infrastructure platforms supporting a global organization

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs (https://careers.jpmorgan.com/us/en/how-we-hire/faqs) for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.