Vice President - Healthcare Bid Management & Proposal Solutions

ExlService Holdings, Inc.; Northern (KY); Hybrid; USD 167,000 - 239,000; Full time

Job summary

EXLService Holdings, Inc. is seeking a Vice President to lead Healthcare Bid Management and Proposal Solutions.

You will drive large, multi-million-dollar healthcare pursuits, shape commercial strategies, and oversee AI-enabled proposal processes across Growth, Operations, and Product. The role requires deep healthcare domain expertise, executive communication, and experience scaling proposal technologies to improve productivity and win rates.

Qualifications

• Bachelor's degree in Business, Marketing, Healthcare Administration, Technology, or related field.
• MBA or advanced degree preferred.
• 15+ years in healthcare industry spanning services, operations, consulting, sales, or leadership.
• 10+ years leading proposal management, presales, or enablement teams.

Responsibilities

• Lead healthcare proposal development including RFIs, RFPs, and executive presentations.
• Build repeatable proposal assets to showcase AI-enabled capabilities and analytics.
• Improve proposal turnaround times, win rates, and quality across lifecycle.
• Conduct win/loss analyses and translate insights into offerings and pricing strategies.
• Lead and develop a diverse team of proposal professionals and sales enablement staff.

Skills

Healthcare domain expertise

Executive communication

Cross-functional leadership

Strategic thinking

Commercial mindset

Education

Bachelor's degree

MBA preferred

Tools

Salesforce

HighSpot

RFPIO

HubSpot

Copilot

Job description

Vice President - Healthcare Bid Management & Proposal Solutions

Job Info

• Job Identification 20286
• Posting Date 09/17/2026, 07:45 AM
• Experience (In Years) 0-3
• Job Location United States

Responsibilities

Key Responsibilities

• Lead all healthcare proposal development activities, including RFIs, RFPs, solution proposals, executive presentations, pricing support, and finalist presentations.
• Build repeatable solution frameworks and proposal assets that highlight EXL's healthcare domain expertise, AI-powered capabilities, analytics solutions, digital operations, and outcome-based value propositions.
• Drive consistency, quality, and innovation throughout the proposal lifecycle while improving proposal turnaround times and win rates.
• Conduct win/loss analyses and translate insights into actionable improvements for offerings, messaging, solution positioning, and pricing strategies.

AI-Powered Commercial Transformation

• Champion the use of Generative AI, Agentic AI, automation, and digital tools to streamline proposal creation, content management, knowledge sharing, and sales support workflows.
• Lead the implementation and optimization of proposal and sales enablement technologies, including intelligent content management, AI-assisted proposal development, CRM, and sales productivity platforms.
• Partner with Healthcare, Data & AI, and Digital Solution teams to continuously incorporate EXL's latest AI-enabled capabilities into client-facing materials.
• Establish AI-driven metrics and insights that improve forecasting, pipeline visibility, sales productivity, and proposal effectiveness.
• Lead and develop a diverse team of solution consultants, bid managers, proposal managers, proposal writers, graphic designers, content specialists, business development analysts, and sales enablement professionals.
• Build a culture of accountability, continuous improvement, innovation, collaboration, and customer-centricity.
• Develop talent strategies, succession planning, and capability-building programs that strengthen the organization's commercial effectiveness.

Cross-Functional Collaboration

• Serve as a strategic connector between Growth, Operations, Product, Delivery, Marketing, Finance, Digital, Analytics, and AI organizations.
• Collaborate with subject matter experts to develop compelling, data-driven solutions that solve complex healthcare challenges.
• Support strategic pursuits, executive client engagements, analyst interactions, industry events, and key growth initiatives.

Qualifications

Experience Needed for Success

Healthcare & Industry Expertise

• Deep knowledge of healthcare payer, provider, PBM, and healthcare services markets.
• Strong understanding of one or more of the following:
  • Payment Integrity
  • Care Management (CM)
  • Utilization Management (UM)
  • Disease Management (DM)
  • Revenue Cycle Management (RCM)
  • Risk Adjustment
  • Population Health
  • Pharmacy Benefit Management
  • Clinical Operations
  • Healthcare Analytics and Data Solutions
• Proven success leading enterprise proposal management, presales, solutioning, or sales enablement organizations.
• Significant experience supporting large, complex healthcare pursuits and multi-million-dollar transformation opportunities.
• Demonstrated expertise across opportunity qualification, solution design, commercial modeling, proposal development, executive presentations, and deal strategy.

AI, Data & Digital Transformation

• Experience leveraging Generative AI, automation, analytics, and digital technologies to improve commercial effectiveness and business outcomes.
• Understanding of AI-enabled healthcare solutions, data-driven operations, predictive analytics, intelligent automation, and digital transformation strategies.
• Experience introducing and scaling sales and proposal technologies that improve productivity, knowledge management, and win rates.

Leadership & Influence

• Proven experience leading large, geographically dispersed, cross-functional teams.
• Strong executive communication and stakeholder management capabilities.
• Ability to influence senior leaders across Sales, Operations, Product, Technology, and Executive leadership teams.
• Exceptional analytical, problem-solving, and strategic thinking skills.

Technical & Tool Proficiency

• Experience with CRM and sales enablement technologies such as Salesforce, HighSpot, RFPIO, Responsive, HubSpot, Copilot, and other AI-enabled productivity platforms.
• Advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, and Microsoft Copilot.

Qualifications

• Bachelor's degree in Business, Marketing, Healthcare Administration, Technology, or a related field.
• MBA or advanced degree preferred.
• 15+ years of healthcare industry experience spanning healthcare services, operations, consulting, sales, solutioning, or commercial leadership.
• 10+ years leading proposal management, presales, sales enablement, solution consulting, or commercial support organizations.
• Demonstrated experience supporting healthcare payers, providers, PBMs, and healthcare technology organizations.
• Proven track record of driving growth through innovative commercial strategies, AI-enabled capabilities, and differentiated healthcare solutions.

Preferred Candidate Profile

The ideal candidate is a healthcare growth leader who combines deep healthcare expertise with modern AI, analytics, and digital transformation capabilities. They understand how to translate complex client challenges into compelling, outcome-based solutions while leveraging technology and innovation to improve commercial effectiveness and accelerate revenue growth.

Salary Range: $167,000 - $239,000

The posted base salary range is the hiring base salary range for this role. Final offers are based on several factors, including: the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position.