Vice President, Global Solutions Consulting & Professional Services

01A; New York (NY); On-site; USD 244,000 - 325,000; Full time

Job summary

Navan is seeking a VP of Global Solutions Consulting & Professional Services to lead the post-sales delivery ecosystem, scale the organization, and optimize value realization for enterprise clients. You will own strategy, ROI, and revenue-aligned outcomes while guiding cross-functional teams across Solutions Consulting, Implementation, and Technical Integrations.

You will work with senior stakeholders, drive multi-year vision, and partner with Product/Engineering to embed customer needs into the

Qualifications

• 8-10+ years leading post-sales delivery, solutions consulting, implementations, or technical account mgmt in fast‑paced SaaS/Fintech/B2B software.
• Experience managing a global P&L and a 25+ person team.
• Strong executive presence and cross-functional collaboration skills.

Responsibilities

• Define and execute long-term strategy for a 30+ person global SC/Services/Integrations org.
• Lead end-to-end implementation and change management to drive ROI.
• Serve as executive technical lead for complex accounts and drive retention and growth.

Skills

Post-sales leadership

Solutions Consulting

SaaS leadership

Global P&L

Executive communication

Education

Bachelor's degree

MBA

CPA

Job description

Navan is seeking a dynamic and vision-driven VP of Global Solutions Consulting & Professional Services to lead, scale, and optimize our enterprise post-sales delivery ecosystem. This person will be a key leader within the post-sales organization, driving both strategy, and high performance execution.

At Navan, our Solutions Consulting (SC) organization is not a reactive support function; it is a high-impact, revenue-generating engine. You will own the strategic framework for client enablement—leading a critical organization across Solutions Consulting, Implementation, and Technical Integrations to ensure customers realize rapid time-to-value and maximum ROI from the Navan platform. You will work with our most important and complex global customers - driving implementation and change management for new clients; and ongoing optimization for our mature client base. You will also play a key role as ‘voice of the customer’ to inform our Product vision and roadmap.

What You’ll Do:

• Architect Global Strategy: Define and execute the long-term vision for a 30+ person global Solutions Consulting (SC), Professional Services and Technical Integrations organization, evolving the team into a strategic weapon for retention, implementation, and revenue growth.
• Drive Financial Transformation: Lead the end-to-end implementation and change management strategy for the Navan Expense suite, re-engineering complex business processes for our clients to drive cost savings, user experience, visibility and efficient month-end close.
• Strategic Value Engineering & Account Retention: Serve as the executive technical lead for Navan’s most complex and mature accounts, performing deep-dive re-configurations, designing creative workarounds for unique business requirements, and leading "at‑risk" interventions to secure and stabilize enterprise partnerships. Refine and evolve how Navan demonstrates and articulates client ROI.
• Own Revenue & Performance Levers: Be directly accountable for a revenue‑aligned plan, driving direct impact through launch acceleration, retention, and professional services.
• Act as the Strategic Bridge: Serve as the "Voice of the Customer" to Product and Engineering leadership, ensuring that client needs are embedded in the product roadmap and that the right things are prioritized.
• Uplevel Executive Influence: Manage and influence senior‑level stakeholders across Sales, Product, and Finance, driving the alignment and strategic clarity required to scale.
• Scale an Elite Org: Recruit, develop, and inspire a multidisciplinary global team across, fostering a culture of extreme ownership and technical excellence.

What We’re Looking For:

• Hyper‑Growth B2B Tech Leadership: 8-10+ years of experience leading post‑sales delivery, solutions consulting, implementations, or technical account management within high‑growth, fast‑paced SaaS, Fintech, or B2B enterprise software companies.
• Fintech & Financial Fluency (Preferred): A deep understanding of the "Office of the CFO," including global expense management, multi‑entity accounting, and the technical intricacies of fintech integrations.
• Operational Rigor: A proven track record of managing a global P&L and a 25+ person team, with the ability to build scalable processes that balance quality with high‑velocity execution.
• Strategic Versatility: An executive who can "fly at multiple altitudes"—capable of presenting a multi‑year vision while also diving into the weeds of frontline client needs.
• Communication & Presence: Exceptional executive presence with the ability to navigate high‑stakes negotiations and drive alignment across cross‑functional partners.
• Adaptability & Speed: Comfort navigating the ambiguity of a hyper‑growth environment, thriving in quick decision‑making cycles, and aligning with Navan’s fast‑paced, user‑centric culture.
• Education: Bachelor’s degree in Business or Finance preferred; MBA or CPA is a significant plus.

Pay Range

The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.

$243,750 — $325,000 USD

Navan uses AI‑assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

Human oversight:

Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.

Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.

About Navan

Navan (Nasdaq: NAVN) is the global AI‑powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Culture of Excellence

Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025–2026), Forbes Cloud 100 (2022–2025), and CNBC Disruptor 50 (2022–2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast‑paced trajectory needed to build a defining career and do the best work of your life.

Our Benefits

Navan offers a comprehensive benefits program designed to support your well‑being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.

We support long‑term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country‑specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support*, mental health resources, and exclusive travel‑related perks. Wherever you’re based, our benefits evolve with you.

Workplace Policy

Navan believes in the value of in‑person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face‑to‑face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In‑office perks such as company‑provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.

Equal Opportunity

Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Accommodations

Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.

If you need any assistance or accommodations due to a disability, you are welcome to email us at [e-mail].

Candidate Privacy Notice and Use of AI

As part of the recruitment process, certain personal data may be processed using automated tools, including tools that use AI. For details on how Navan collects and uses your personal data, please review Navan's Candidate Privacy Notice here.

Job Search Best Practices

We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in "@navan.com" or "@navan.tech" or "@talent.navan.com".

*Applies to select locations.