Vice President, Esoteric Laboratory Operations - Chantilly, VA

Quest Diagnostics; Chantilly (VA); On-site; USD 275,000 - 350,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with company match

Employee stock purchase plan

Vacation and Health/Flex Time

Job summary

Quest Diagnostics is seeking a Vice President, Esoteric Laboratory Operations to oversee technical lab operations in Chantilly, VA. This leadership role requires extensive experience in multi-site laboratory operations and operational excellence.

The chosen candidate will drive strategic business plans, manage a significant operational budget, and lead a high-performing team focused on delivering diagnostic insights. Competitive salary with excellent benefits is offered.

Qualifications

• Minimum of 10 years of multi-site laboratory operations leadership.
• Proven record of success overseeing complex laboratory operations.
• Experience with Lean, Six Sigma methodologies.

Responsibilities

• Oversee technical lab operations for units with 1,000 employees.
• Ensure the quality and timeliness of technical procedures.
• Develop the strategic plan for business growth.

Skills

Multi-site laboratory operations leadership

Operational Excellence and Lean Transformation

P&L and Financial Ownership

Mergers and Acquisitions

KPI-Driven Performance Management

Education

Bachelor’s degree in a scientific or related field

Advanced degree

Licensure as a Medical Laboratory Scientist (MLS)

California CLS licensure

Job description

Job Description
The Vice President, Esoteric Laboratory Operations – Chantilly, VA will oversee technical lab operations for units with approximately 1,000 employees. The successful candidate will be responsible, through lab managers, for the quality and timeliness of technical procedures, compliance, and the overall lab budget. The Executive Director will oversee testing menus beyond the routine, including Esoteric menus. The average number of accessions in this laboratory ranges from 45,000-55,000 per day.

The position will be based onsite in Chantilly, VA.

Pay Range

$275,000 - $350,000/year + 35% Annual Incentive Plan + Long‑Term Incentive. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive an annual performance bonus compensation.

Benefits Information

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best‑in‑class well‑being programs
• Annual, no‑cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• …and so much more!

Responsibilities

• Provides industry leading diagnostic insights delivered in a reliable, timely, accurate, cost‑effective, and hassle‑free manner, to enable better physician care and provide patients with greater insight and understanding, through innovative operations from order entry to results delivery.
• Partner with the commercial Vice President and business line leadership to deliver Commercial and business line goals.
• Owner of key business pillars such as Engagement, Quality, Delivery, Costs, Innovation.
• Execute on service delivery commitments – testing, reporting and support.
• Develop the strategic plan for the business, including a value proposition that will support revenue growth and increased customer loyalty; emphasis should be on service portfolio prioritization and optimization, determining where to invest based on customer feedback to maximize profitable growth.
• Work closely with cross‑functional leaders on critical business issues such as competitive positioning and strategy; merger and acquisition activity; new business development; and other initiatives to drive increased revenue growth.
• Increase operational effectiveness, discipline, productivity and bottom‑line results, by implementing best‑in‑class processes and metrics while at the same time driving a culture of strong medical quality and service metrics.
• Analyze operating results and their principal components relative to established objectives.
• Ensure the soundness of the business’ financial structure; take appropriate steps for corrective action as required; and communicate these steps and results to the executive team as appropriate.
• Establish and communicate a clear vision for the business to customers, external partners, and employees, enhancing the company’s credibility.
• Drive a high‑performing team culture, and foster an environment that stimulates open communication, creativity and imagination, and a team spirit to solve problems and identify/capture new business opportunities.

Qualifications

• A Bachelor’s degree in a scientific or related field is required. An advanced degree is preferred.
• Licensure as a Medical Laboratory Scientist (MLS) is required. California CLS licensure is also required.
• Minimum of 10 years of multi‑site laboratory operations leadership and a proven record of success overseeing complex laboratory operations at scale, with responsibility for delivering against quality, turnaround time (TAT) and efficiency metrics.
• Large‑scale laboratory operations leadership: Proven success overseeing complex, distributed laboratory operations at scale, with responsibility for delivering against quality, turnaround time (TAT), and efficiency metrics.
• Operational Excellence and Lean Transformation: Demonstrated expertise in leading process optimization, waste reduction, and efficiency improvement using Lean, Six Sigma, or similar methodologies across end‑to‑end value streams.
• P&L and Financial Ownership: Full accountability for large‑scale operational budgets, including cost management, strategic investment decisions, and financial performance improvement.
• Organizational Transition & Change Leadership: Led major site transitions, including consolidations, facility closures, greenfield/brownfield launches, or network reorganization, ensuring continuity and employee engagement.
• Mergers, Acquisitions, and Strategic Integration: Involvement in M&A due diligence, integration planning, and/or strategic partnerships with experience balancing technical, operational, and commercial considerations.
• KPI‑Driven Performance Management: Track record of delivering on key operational KPIs (e.g., TAT, accuracy, throughput, cost per test) with accountability mechanisms and continuous improvement frameworks.

Critical Capabilities for Success

• Drives engagement – Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Strategic mindset – Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Cultivate innovation – Creating new and better ways for the organization to be successful.
• Drives vision and purpose – Painting a compelling picture of the vision and strategy that motivates others to action.
• Manages complexity – Making sense of complex, high‑quantity, and sometimes contradictory information to effectively solve problems.
• Drives results – Achieves results, even under tough circumstances.
• Nimble learning – Actively learning through experimentation when tackling new problems, using both successes and failures as learning.
• Manages ambiguity – Operating effectively, even when things are not certain, or the way forward is not clear.
• Resilience – Rebounding from setbacks and adversity in difficult situations.

Equal Opportunity Employer

Quest Diagnostics honors our service members and encourages veterans to apply. We do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.