Vice President, Esoteric Laboratory Operations - Chantilly, VA

Quest Diagnostics Incorporated; Chantilly (VA); On-site; USD 275,000 - 350,000; Full time

Benefits offered by this job

Day 1 Medical, supplemental health, dental & vision

401(k) plan with company match

Education assistance

Job summary

Quest Diagnostics Incorporated is seeking a Vice President of Esoteric Laboratory Operations in Chantilly, VA. This pivotal role oversees technical lab operations, ensuring quality and compliance across units with approximately 1,000 employees.

The successful candidate will spearhead operational strategies, driving engagement and innovation while managing substantial budgets. Candidates must have significant experience in lab operations and hold relevant degrees and licenses. A comprehensive benefits package includes health coverage from day one and lucrative incentives.

Qualifications

• Minimum of 10 years of laboratory operations leadership experience.
• Experience with large-scale laboratory operations and complex systems.
• Track record of delivering on operational KPIs with accountability.

Responsibilities

• Manage technical lab operations with oversight for approximately 1,000 employees.
• Develop and execute business strategic plans.
• Partner with business line leadership to achieve goals.

Skills

Laboratory Operations Leadership

P&L Management

Operational Excellence

Strategic Planning

Lean Six Sigma

Education

Bachelor's degree in a scientific field

Advanced degree (preferred)

Licensure as a Medical Laboratory Scientist

Job description

Vice President, Esoteric Laboratory Operations – Chantilly, VA will have oversight for technical lab operations for units with approximately 1,000 employees. The successful candidate will be responsible through lab managers for the quality and timeliness of technical procedures, compliance, and the overall lab budget. The Executive Director will oversee testing menus that are beyond the routine, including Esoteric menus. The average number of accessions in this laboratory ranges from 45,000-55,000 per day.

Pay Range

275,000 – 350,000 $ per year + 35% Annual Incentive Plan + Long‑Term Incentive. Salary offers are based on relevant skills, training, experience, education, and applicable certifications. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well‑being programs
• Annual, no‑cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 “MyDay” off
• FinFit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities

Responsibilities

• Provides industry leading diagnostic insights delivered in a reliable, timely, accurate, cost‑effective, and hassle‑free manner, to enable better physician care.
• Partner with the commercial Vice President and business line leadership to deliver commercial and business line goals.
• Owner of key business pillars such as Engagement, Quality, Delivery, Costs, and Innovation.
• Execute on service delivery commitments – testing, reporting and support.
• Develop the strategic plan for the business, including a value proposition that supports revenue growth and increased customer loyalty; emphasis on service portfolio prioritization and optimization.
• Work closely with cross‑functional leaders on critical business issues such as competitive positioning, mergers and acquisitions, new business development, and other initiatives to drive increased revenue growth.
• Increase operational effectiveness, discipline, productivity and bottom‑line results by implementing best‑in‑class processes and metrics while driving a culture of strong medical quality and service metrics.
• Analyze operating results and their principal components relative to established objectives.
• Ensure the soundness of the business’ financial structure; take appropriate corrective action and communicate results to the executive team.
• Establish and communicate a clear vision for the business to customers, external partners and employees, enhancing the company’s credibility.
• Drive a high‑performing team culture and foster an environment that stimulates open communication, creativity and imagination.

Qualifications

• A Bachelor's degree in a scientific or related field is required. An advanced degree is preferred.
• Licensure as a Medical Laboratory Scientist (MLS) is required. California CLS licensure is also required.
• Minimum of 10 years of multi‑site laboratory operations leadership and a proven record of success overseeing complex laboratory operations at scale.
• Large‑scale laboratory operations leadership experience, delivering against quality, turnaround time (TAT) and efficiency metrics.
• Operational Excellence and Lean Transformation: Demonstrated expertise in leading process optimization, waste reduction, and efficiency improvement using Lean, Six Sigma, or similar methodologies across end‑to‑end value streams.
• P&L and Financial Ownership: Full accountability for large‑scale operational budgets, including cost management, strategic investment decisions and financial performance improvement.
• Organizational Transition & Change Leadership: Led major site transitions, including consolidations, facility closures, greenfield/brownfield launches or network reorganization.
• Mergers, Acquisitions, and Strategic Integration: Involvement in M&A due diligence, integration planning, and/or strategic partnerships.
• KPI‑Driven Performance Management: Track record of delivering on key operational KPIs (TAT, accuracy, throughput, cost per test) with accountability mechanisms and continuous improvement frameworks.

Critical Capabilities for Success

• Drives engagement – Creating a climate where people are motivated to do their best.
• Strategic mindset – Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Cultivate innovation – Creating new and better ways for the organization to be successful.
• Drives vision and purpose – Painting a compelling picture of the vision and strategy that motivates others to action.
• Manages complexity – Making sense of complex, high‑quantity, and sometimes contradictory information to effectively solve problems.
• Drives results – Achieves results, even under tough circumstances.
• Nimble learning – Actively learning through experimentation when tackling new problems, using both successes and failures as learning.
• Manages ambiguity – Operating effectively even when things are not certain.
• Resilience – Rebounding from setbacks and adversity in difficult situations.

Equal Opportunity Employer

Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.