Vice President, Digital Services

Tria Federal; Woodlawn (KY); Hybrid; USD 180,000 - 280,000; Full time

Benefits offered by this job

Executive compensation

Collaborative culture

Opportunity to shape delivery strategy

Job summary

Softrams, a Tria Federal company, seeks a Vice President, Digital Services to own full P&L and portfolio performance across federal health contracts. This delivery-first role drives client satisfaction, compliance, and organic growth while leading senior teams and shaping new business opportunities.

The VP will oversee program delivery, governance, and risk management, partnering with finance and executive leadership to optimize outcomes.

Qualifications

• 12+ years in federal government contract delivery.
• Experience managing portfolios >$50M annually.
• Strong track record in contractual and technical delivery, incl. software/systems.
• Ability to build senior client relationships within federal agencies.
• Experience driving organic growth within existing accounts.
• Bachelor’s degree required; advanced degree preferred.

Responsibilities

• P&L & business management: own portfolio P&L, revenue, margin, utilization and investments.
• Forecasting, financial reporting and corrective action with finance and leadership.
• Proactively manage portfolio risk and escalate as needed.
• Program & contract delivery: ensure programs meet contractual, technical and quality requirements.
• Enforce delivery standards, governance, and QA practices across programs.
• Oversee PMOs, risk management, and issue resolution.
• Client relationship management: senior client-facing executive with agency leadership.
• Drive client satisfaction and represent Tria in governance forums.
• Organic growth: identify opportunities to expand footprint within existing accounts.
• New business development support: collaborate with capture/proposal teams; shape bids.
• People leadership: build, mentor and retain delivery teams; foster accountability.

Skills

Federal contract delivery

Portfolio leadership

Senior client relationships

Software/systems delivery

Organic growth

Bachelor’s degree

Education

Bachelor’s degree

Advanced degree preferred

Job description

Who we are:

Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members and civilians. For two decades, federal agencies have relied on Tria companies to advance their critical missions and modernize their systems, so that they can uphold their commitment to the American people. Today, we are pushing the boundaries of possibility through partnerships and investments in artificial intelligence and emerging technologies, developing solutions for the biggest challenges that government will face tomorrow.

We are proud to employ and support military veterans who bring mission-first mindset, technical expertise, and leadership qualities that strengthen our work. Veterans, transitioning service members, and military spouses are strongly encouraged to apply.

Vice President, Digital Services

Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offertechnologicalimplementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans.

Softrams,acquiredin November 2024, forms the core of Tria Federal’s new Public Health business unit. Tria Federal (Tria)deliversmission-critical technicalexpertiseand digital services informed by deep customerexpertiseto Health and Public Safety agencies across the federal sector.

At Tria, we are a dynamic professional community driven by a mission rooted in service to colleagues, customers, andthecommunity. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financialwell-being.

Job Description:

Tria Federal is seeking a Vice President, Digital Services to own full P&L and program/contractual performance across an assigned portfolio of federal health-sector contracts. This is a delivery-first executive role: the VP will be accountable for operational excellence, contract compliance, client satisfaction, and the financial health of their portfolio, while also driving organic growth within existing accounts and supporting new business development. The ideal candidate is a proven federal delivery executive who pairs commercial and financial acumen with hands-on program leadership and a track recordof building trusted, senior-level client relationships.

Requirements:

• 12+ years of progressive experience in federal government contract delivery, with at least 5 years in a senior P&L or portfolio leadership role
• Demonstrated experience managing a federal contract portfolioin excess of$50M annually
• Strongtrack recordof contractual and technical delivery excellence, including software/systems delivery environments
• Proven ability to build and sustain senior client relationships within federal agencies
• Experience driving organic growth within existing client accounts
• Bachelor’s degreerequired; advanced degree preferred

Responsibilities:

P&L & Business Management

• Own full P&L accountability for an assigned portfolio, including revenue, margin,utilization, and investment decisions
• Driveaccurateforecasting, financial reporting, and corrective action planning in partnership with finance and executive leadership
• Manage portfolio risk (performance, staffing, financial, and contractual) proactively, escalating appropriately

Program & Contractual Delivery

• Ensure all programs within the portfolio meet or exceed contractual, technical, and quality requirements
• Establish and enforce delivery standards, governance, and quality assurance practices across programs
• Oversee program managers and delivery leads, ensuring strong PMO discipline, risk management, and issue resolution
• Maintain full compliance with contract terms, applicable federal regulations, and corporate policies

Client Relationship Management

• Serve as a senior client-facing executive, building and sustaining trusted relationships with agency leadership and stakeholders
• Proactively manage client satisfaction, addressing concerns before they escalation and reinforcing Tria’s reputation for excellence
• Represent Tria in client governance forums, program reviews, and executive briefings

Organic Growth

• Identifyand cultivate opportunities to expand Tria’s footprint within existing accounts
• Partner with business development and capture teams to shape follow-on and adjacent opportunities
• Serve as a credible technical/programmatic voice in growth pursuits tied to the portfolio

New Business Development Support

• Partner with capture and proposal teams as a delivery/technical subject matter expert on new pursuits, including solutioning, past performance narratives, and staffing plans
• Participate in client capability briefings, industry days, and teaming discussions to support pipeline developmentSupport oral proposal and orals preparation,leveragingprogram delivery credibility to strengthen bidsHelpidentifywhite space and adjacent opportunities beyond the current portfolio

People Leadership

• Build, mentor, andretaina high-performing delivery organization
• Foster a culture of accountability, quality, and client-centricity across program teams
• Support talent development and succession planning within the portfolio

Preferred:

• Experience within the Department of Health and Human Services (HHS) or a related federal health agency
• Familiarity with federal contract types (FFP, T&M, CPFF) and associated delivery/compliance obligations
• PMP or equivalent program management certification
• Experienceoperatingwithin a private equity-backed or growth-oriented government contracting environment

What Tria Offers:

• Executive-level compensation, including performance-based incentives
• A collaborative, mission-driven culture focused on client outcomes
• The opportunity to shape delivery strategy at a scaling federal contractor

Public Trust Clearance:

Many of our roles require the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 yearsis required tobe eligible to qualify for public trust clearance sponsorship.

Work Location:

Headquarteredin Arlington, VA, we also have a primary office in Baltimore, MD for those who prefer to work on-site. However, with employees spread across 40+ states, we have many remote roles.

EEO Statement:

Softrams, a Tria Federal Company, is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact the Talent Acquisition Team at [e-mail]. Know your rights poster: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Why Tria?

What defines the Tria brand is more than just our dedication to excellence in our craft; it’s our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team’s shared success.

As a company that cares about people, we seek to cultivate a culture in which all can thrive personallyandprofessionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at workand in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow.

California Consumer Privacy Act (CCPA)

We are committed to protecting your privacy. As part of our compliance with the California Consumer Privacy Act (CCPA), we want to inform you about how we collect, use, and protect your personal information during the job application process. For more details, please review https://www.oag.ca.gov/privacy/ccpa.