Vice President, Consumer Strategy

AdsWizz; New York; Hybrid; USD 214,000 - 280,000; Full time

Job summary

SiriusXM is seeking a Vice President, Consumer Strategy to translate insights into strategic direction. You will oversee Consumer Research and Programming Research, weaving internal data with external trends to shape audience strategies across Marketing, Product and Programming.

This senior leader will set priorities, build audience frameworks, and partner with analytics and brand teams to drive customer insights that inform decisions and growth across the organization.

Qualifications

• 15+ years in consumer strategy or related field.
• Experience leading directors and senior managers.
• Ability to translate data into strategic narratives.
• Strong storytelling and influencing skills.
• Must have legal right to work in the U.S.

Responsibilities

• Lead Consumer Research and Programming Research to shape learning agendas.
• Develop and maintain a clear point of view on audiences and behavior.
• Synthesize insights with data to identify opportunities and priorities.
• Partner with Analytics, Marketing, Product and Programming to drive decisions.
• Set operating model and priorities for the Consumer Strategy function.
• Lead and develop senior leaders within the function.

Skills

Leadership

Consumer insights

Strategy development

Cross-functional collaboration

Data analysis

Job description

Who We Are:

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.

SiriusXM:

SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company’s advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through SiriusXM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.

Pandora:

Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. Pandora provides consumers with a uniquely-personalized music and podcast listening experience with its proprietary Music Genome Project® and Podcast Genome Project® technology. Pandora is available through its mobile app, the web, and integrations with more than 2,000 connected products.

How you’ll make an impact:

The Vice President, Consumer Strategy will be responsible for developing a clear, actionable understanding of our consumers and translating that understanding into strategic direction for the business. This leader will oversee Consumer Research and Programming Research, bringing together those capabilities with internal data, external research, and industry, competitive, cultural and macroeconomic trends to create a holistic view of our audiences, their needs, motivations and barriers, and the opportunities they create for SiriusXM.

The role is designed to move us beyond individual research findings and data points to a cohesive point of view on the consumer and what it means for our business. This leader will identify the questions we most need to answer, connect insights from across the organization and external environment, and distinguish interesting findings from those that should materially influence our customer and marketing strategies.

This leader will work closely with Commercial Analytics & Data Science, Consumer & Brand Marketing, Engagement Strategy, Product, Programming and other partners to ensure consumer understanding informs strategic decisions across the organization. The role requires a unique combination of consumer intuition, strategic synthesis, structured thinking and commercial judgment, along with the ability to turn complex and sometimes conflicting information into clear priorities and compelling strategic narratives.

ident, Consumer Strategy will be responsible for developing a clear, actionable understanding of our consumers and translating that understanding into strategic direction for the business. This leader will oversee Consumer Research and Programming Research, bringing together those capabilities with internal data, external research, and industry, competitive, cultural and macroeconomic trends to create a holistic view of our audiences, their needs, motivations and barriers, and the opportunities they create for SiriusXM.

The role is designed to move us beyond individual research findings and data points to a cohesive point of view on the consumer and what it means for our business. This leader will identify the questions we most need to answer, connect insights from across the organization and external environment, and distinguish interesting findings from those that should materially influence our customer and marketing strategies.

This leader will work closely with Commercial Analytics & Data Science, Consumer & Brand Marketing, Engagement Strategy, Product, Programming and other partners to ensure consumer understanding informs strategic decisions across the organization. The role requires a unique combination of consumer intuition, strategic synthesis, structured thinking and commercial judgment, along with the ability to turn complex and sometimes conflicting information into clear priorities and compelling strategic narratives.

What you’ll do:

• Lead Consumer Research and Programming Research, establishing an integrated learning agenda focused on the most important consumer and business questions.

• Develop and maintain a clear point of view on our audiences, including their needs, motivations, behaviors, perceptions and barriers.

• Define meaningful consumer segments and identify areas of opportunity based on consumer needs and business potential.

• Synthesize consumer and programming research with behavioral data and business performance to identify the insights and opportunities that matter most.

• Incorporate external research and industry, competitive, cultural and macroeconomic trends to understand how the consumer environment is changing and what it means for SiriusXM.

• Partner closely with Commercial Analytics & Data Science to connect what consumers say and believe with what customers actually do and the outcomes those behaviors create.

• Translate consumer understanding into strategic implications for our customer, engagement, brand and marketing strategies and identify relevant opportunities for Product and Programming.

• Identify unmet needs, emerging behaviors and changing expectations that could create new opportunities for SiriusXM.

• Develop audience frameworks, strategic briefs and consumer narratives that enable teams to act consistently on a shared understanding of the consumer.

• Serve as a senior thought partner to leadership, bringing an independent consumer perspective to important decisions and challenging assumptions when the evidence suggests a different direction.

• Set the operating model, priorities, performance standards and decision rights for the Consumer Strategy function, balancing strategic priorities with high-quality execution.

• Lead and develop directors and senior managers across the function, establishing clear accountability, coaching leaders and strengthening organizational capability.

• Make tactical decisions within Consumer Strategy and ensure the function's work translates into measurable improvements in departmental effectiveness, customer outcomes and business performance.

• Manage the Consumer Strategy functional budget and prioritize research and insight investments to maximize business impact and cost efficiency.

• Lead operational improvements and change initiatives within the function, improving processes, collaboration and the adoption of consumer-led decision making.

• Manage functional risks and compliance responsibilities within Consumer Strategy and ensure appropriate governance of the function's work.

What you’ll need:

• Typically has 15 or more years of experience with 8-10 or more years of management experience.

• Significant leadership experience in consumer strategy, consumer insights, audience strategy, market research or a related discipline within a sophisticated consumer-facing organization.

• Demonstrated ability to lead consumer research capabilities while moving beyond research to strategic synthesis and application.

• Exceptional ability to connect quantitative analysis, qualitative research, behavioral data and external signals into a clear and actionable consumer point of view.

• Strong consumer intuition and a deep understanding of the needs, motivations, perceptions and behaviors that influence consumer decisions.

• Strong structured thinking and problem-solving skills, with the ability to frame ambiguous questions, develop hypotheses and identify the few issues that matter most.

• Fluency in quantitative and qualitative research methodologies and enough analytical depth to challenge findings and draw meaningful conclusions without needing to personally perform the underlying analysis.

• Strong external orientation and curiosity about changes in culture, technology, competition, media consumption and the broader economic environment.

• Demonstrated commercial judgment and the ability to connect consumer opportunities to meaningful customer and business outcomes.

• Experience with segmentation, audience frameworks, consumer opportunity assessment and translating those insights into business or marketing strategy.Exceptional communication and storytelling skills, with the ability to simplify complexity and create compelling strategic narratives for senior executives.

• Demonstrated ability to influence across Marketing, Product, Programming, Analytics and other functions without relying on direct authority.

• Experience in subscription, media, entertainment, technology or another consumer-oriented business is strongly preferred.

• Demonstrated experience leading directors and senior managers, including setting expectations, developing leaders and driving performance across a function.

• Demonstrated experience managing functional budgets, prioritizing investments and balancing strategic impact with operating efficiency.

• Experience leading functional change, process improvement and risk management in a complex organization.

• Must have legal right to work in the U.S.

At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $213,500 to $280,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.