Vice President Client Services - Medical Communications

BioTalent; United States; Remote; USD 175,000 - 200,000; Full time

Job summary

An established industry player is seeking a dynamic Vice President of Client Services to lead and grow key medical affairs accounts. This role demands deep knowledge of the pharmaceutical industry, focusing on scientific communications and commercial support. You'll be a senior client partner and strategic advisor, ensuring top-notch service delivery while mentoring a dedicated team. Join a collaborative culture where your leadership will significantly impact patient outcomes, and enjoy a competitive salary and benefits package.

Benefits

Medical insurance

Vision insurance

401(k)

Competitive salary

Bonus package

Qualifications

• 10+ years in a client services or strategic leadership role within a medcomms agency.
• Proven experience leading medical affairs and commercial accounts.

Responsibilities

• Serve as the senior point of contact for key pharmaceutical and biotech clients.
• Drive organic growth through account development and strategic insight.

Skills

Client Leadership

Strategic Planning

Medical Strategy

Financial Management

Communication Skills

Stakeholder Management

Education

Advanced degree in life sciences (PhD, PharmD, or MD preferred)

Job description

Vice President Client Services - Medical Communications

Vice President Client Services - Medical Communications

This range is provided by BioTalent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$175,000.00/yr - $200,000.00/yr

Direct message the job poster from BioTalent

Hiring Medical Communications and Healthcare Advertising talent across the US

Job Title: Vice President, Client Services – Medical Communications

Remote

Reports to: Managing Director / Chief Operating Officer

About Us:

Leading global medical communications agency specializing in delivering high-impact scientific strategy and content for top-tier pharmaceutical and biotech companies. Our work spans medical affairs, commercial strategy, market access, and more — all grounded in scientific integrity and creativity.

Role Summary:

We are seeking a dynamic and strategic Vice President of Client Services to lead and grow a portfolio of key medical affairs and commercial accounts. This role requires deep knowledge of the pharmaceutical industry, especially in the areas of scientific communications, medical strategy, and commercial support. The VP will act as a senior client partner, team leader, and strategic advisor, ensuring best-in-class service delivery and account growth.

Key Responsibilities:

• Client Leadership & Strategy:
• Serve as the senior point of contact for key pharmaceutical and biotech clients.
• Build strong, strategic partnerships with clients across medical affairs and commercial teams.
• Lead high-level program planning, medical strategy development, and cross-functional integration.
• Lead and mentor a team of account directors, managers, and support staff.
• Champion a culture of collaboration, excellence, and professional development.
• Foster integration between client services, medical, creative, and digital teams.
• Business Growth & Financial Management:
• Drive organic growth through account development, up-selling, and strategic insight.
• Oversee profitability, forecasting, and budget management for accounts.
• Support new business development, including pitching, proposal development, and onboarding.
• Quality & Operational Excellence:
• Ensure flawless execution of deliverables, from scientific platforms and advisory boards to digital campaigns and internal training.
• Maintain oversight of project timelines, scopes, and client satisfaction.
• Anticipate challenges and implement solutions to keep projects and partnerships on track.

Requirements:

• 10+ years in a client services or strategic leadership role within a medcomms agency.
• Proven experience leading medical affairs and commercial accounts.
• Deep understanding of the pharmaceutical product lifecycle and compliance frameworks.
• Exceptional communication, presentation, and stakeholder management skills.
• Strong financial acumen and experience managing large budgets and teams.
• Ability to thrive in a fast-paced, matrixed environment with multiple priorities.

Preferred Qualifications:

• Advanced degree in life sciences (PhD, PharmD, or MD preferred but not essential).
• Experience in global account management.
• Track record of delivering high-quality strategic deliverables (e.g., scientific platforms, medical education, launch support).

Why Join Us?

• Opportunity to lead top-tier accounts with meaningful impact on patient outcomes.
• Collaborative and entrepreneurial culture with room to shape the future.
• Competitive salary, bonus, and benefits package.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Advertising

• Industries

  Advertising Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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