Vice President Claims

Aimbridge Hospitality LLC; Plano (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality LLC is seeking a Vice President of Claims to lead the Workers’ Compensation and Liability Claims programs, focusing on strategy, cost control, and better claim outcomes. The role involves guiding a claims team and collaborating across the business.

The ideal candidate should have 8–10 years of experience in risk management or claims leadership, strong legal expertise, and proven abilities in managing high-severity claims.

Qualifications

• 8–10 years of experience in progressive risk management or claims leadership.
• Experience managing Workers’ Compensation and liability claims.
• Ability to lead teams and manage complex claims.

Responsibilities

• Lead the Workers’ Compensation program and team.
• Manage cost mitigation, claim trends, and reporting.
• Oversee liability claims programs and investigation strategies.

Skills

Risk management

Claims leadership

Legal expertise

Executive communication

Education

Bachelor’s degree

Job description

The Vice President of Claims leads Aimbridge’s Workers’ Compensation and Liability Claims programs with a focus on strategy, cost control, and stronger claim outcomes. This role guides a lean claims team, partners across the business, and drives practices that reduce risk and long‑term insurance costs.

QUALIFICATIONS

• Bachelor’s degree preferred; 8–10 years of progressive risk management or claims leadership experience.
• Experience managing Workers’ Compensation and liability claims across multi‑state, multi‑site environments.
• Hospitality, real estate, or multi‑site operations experience strongly preferred.
• Proven ability to lead teams, influence outcomes, and manage complex or high‑severity claims.
• Strong legal, regulatory, analytical, financial, RMIS, and incident reporting expertise.
• Executive communication skills with sound judgment, discretion, professionalism, and confidentiality.

JOB RESPONSIBILITIES

• Lead the Workers’ Compensation program and team, driving early return‑to‑work, claim closure, and reduced indemnity exposure.
• Manage cost mitigation, claim trends, reserves, compliance, and reporting to improve outcomes across jurisdictions.
• Partner with TPAs, legal, HR, and internal stakeholders to ensure timely, compliant, and cost‑effective claim handling, including complex leave and accommodation matters.

LIABILITY CLAIMS OVERSIGHT

• Oversee liability claims programs, including General Liability, Auto Liability, and other casualty exposures across the portfolio.
• Lead investigation, evaluation, litigation, and resolution strategy in partnership with the Liability Claims Manager, TPAs, legal counsel, and carriers.
• Serve as the escalation point for complex or high‑severity claims, coverage disputes, settlements, and KPI reporting.
• Oversee claims governance, authority levels, and quality assurance reviews across Workers’ Compensation and liability programs.
• Use claim analytics, dashboards, and reporting to track performance, trends, and financial impact.
• Improve incident and claim data capture to support more accurate analytics and benchmarking.
• Lead claims‑driven initiatives to improve safety, operations, and loss outcomes.
• Partner with safety and operations to identify root causes and address key loss drivers.
• Use claims insights to support prevention strategies, training, and operating procedures.
• Support insurance program strategy by providing loss analysis, claim trend reporting, and advocacy during renewals.
• Maintain productive relationships with insurance carriers, third‑party administrators, defense counsel, and brokers to drive improved claim outcomes and service standards.

LEADERSHIP & GOVERNANCE

• Lead, develop, and hold the claims team accountable for performance and growth.
• Ensure compliant, ethical, and consistent claims practices across the organization.
• Report claim performance, trends, and financial impact to leadership and ownership.

BENEFITS

After an initial waiting period, those hired into full‑time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan