Overview
The Vice President, Chief Commercial Officer (VP, CCO) leads all go-to-market and growth functions across the organization, including Strategy, Business Development, Sales, Revenue Operations, Marketing & Communications, and Strategic Partnerships & Alliances. The role is a key member of the Executive Leadership Team (ELT). The VP, CCO drives product launches, aligns market needs with company offerings, develops scalable growth strategies, builds high-performing teams, and fosters innovation and accountability. They oversee brand positioning, revenue strategy, and corporate partnerships, working closely with the Executive Leadership to align commercial efforts with organizational goals. The role involves regular communication with the CEO regarding initiatives and growth plans.
Responsibilities
- Go-to-Market Strategy: Owns and evolves the company's go-to-market approach, aligning product sales, marketing, and partnerships for growth.
- Revenue Strategy and Planning: Develops strategies to meet revenue targets, including sales, marketing, pipeline, and forecasting with clear metrics.
- Product Launch Execution: Leads planning and execution of product launches, ensuring cross-functional alignment and market readiness. Monitors and adjusts strategies based on key metrics.
- Marketing & Communications: Oversees brand strategy, demand generation, corporate and executive communications, PR, and analyst relations to increase awareness and engagement.
- Sales Leadership & Enablement: Builds and leads sales teams, oversees sales strategies and operations, and establishes repeatable sales processes.
- Business Development: Creates an innovation function for scaling growth opportunities, including new products and markets.
- Partnerships & Alliances: Manages strategic partnerships to enhance product value and distribution.
- Team Building & Leadership: Inspires and develops a multidisciplinary commercial organization, fostering collaboration, innovation, and accountability. Supports professional development through coaching.
- Executive Collaboration: Partners with other ELT members to align commercial strategies with company goals.
- Customer Relationship Management: Maintains strong customer relationships, ensuring satisfaction and identifying cross-sell/upsell opportunities.
- Operational and Resource Management: Manages departmental budget, balancing resources, contractors, and staff for steady workflow.
Qualifications
Knowledge, Skills, and Abilities:
- Proven leadership and team management skills.
- Executive-level strategic thinking and risk assessment.
- Deep expertise in go-to-market strategies, sales, marketing, and partnerships.
- Strong understanding of business operations, financials, and revenue forecasting.
- Analytical and problem-solving skills for data-driven decisions.
- Track record of driving business growth.
- Industry knowledge of healthcare (payer and provider) and value-based care.
- Financial acumen for deal strategy and sales planning.
- Skills in demand generation, digital marketing, and sales enablement.
- Ability to negotiate and manage stakeholder relationships.
Experience:
- Minimum 12 years in the relevant field.
- At least 10 years in senior leadership roles managing resources.
- 7+ years in healthcare industry (provider and payor).
- 10+ years in go-to-market strategy execution with demonstrated success.
Training, Certification, and Education:
- Bachelor's degree in sales, marketing, business, or equivalent experience.
Working Conditions:
- Location: Remote/Home office.
- Travel: Up to 60% for prospect and customer visits.
- Workstation equipment use for up to 8 hours daily.