Vice President

Aon; California (MO); On-site; USD 166,000 - 208,000; Full time

Job summary

NFP, an Aon company, is seeking a Vice President who acts as a senior leader and strategic consultant for healthcare and life sciences clients. This role leads the client service team, fosters client retention and satisfaction, and ensures effective risk management and insurance services for complex organizations.

The VP partners with clients, carriers, Producers, and internal teams to craft long-term client strategies, leads renewal and marketing initiatives, and mentors Account Executives,

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 8+ years of commercial insurance, healthcare, life sciences, or risk management experience.
• Proven history of guiding client service teams and managing complex client relationships.
• Licenses & Certifications: Property & Casualty License required; CIC, CPCU, ARM, or other designation preferred.
• Executive presence with outstanding communication, presentation, and negotiation abilities.

Responsibilities

• Lead the Healthcare & Life Sciences client service team and drive strategic objectives.
• Serve as a senior relationship manager for complex healthcare and life sciences clients.
• Mentor and coach Account Executives, Account Managers, and Coordinators.
• Drive client retention, satisfaction, and organic growth through proactive relationship management.
• Coordinate renewal, marketing, and service strategies for key accounts.
• Collaborate with Producers and practice leaders to identify growth opportunities.
• Build strong relationships with carrier partners and executive-level client contacts.
• Provide leadership on market trends, regulatory developments, and emerging risks.
• Champion operational excellence and a customer-focused culture.

Skills

Leadership experience

Client relationship management

Consultative selling

Communication and negotiation

Analytical thinking

Education

Bachelor's degree or equivalent

8+ years of related experience

Job description

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management, and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Posting Description

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management, and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Summary

The Vice President acts as a senior leader and strategic consultant for healthcare and life sciences clients. This role leads the client service team, fosters client retention and satisfaction, and guarantees the effective provision of risk management and insurance services for complex healthcare organizations. The VP partners with clients, carriers, Producers, and internal teams to compose long-term client strategies. They lead renewal and marketing initiatives and pursue opportunities to strengthen client relationships and increase services. As the leader of the Healthcare Client Service team, this person guides, mentors, and leads Account Executives, Account Managers, and Coordinators. They support a culture of collaboration, responsibility, and excellent service.

Essential Duties And Responsibilities

• Collaborate with Healthcare & Life Sciences leadership to jointly lead the client service team and promote strategic objectives for the practice.
• Act as a senior relationship manager and reliable consultant for complex healthcare and life sciences clients.
• Support the growth, mentoring, and coaching of Account Executives, Account Managers, and other client service professionals.
• Drive client retention, happiness, and organic growth through proactive relationship management and consultative service.
• Coordinate renewal, marketing, and service strategies for key accounts while ensuring outstanding client outcomes.
• Collaborate with Producers and practice leaders to identify growth opportunities and support new business initiatives.
• Build and maintain positive relationships with carrier partners, industry collaborators, and executive-level client contacts.
• Provide leadership and mentorship regarding market trends, regulatory developments, emerging risks, and industry guidelines.
• Champion operational excellence, collaboration, and a customer-focused culture throughout the Healthcare & Life Sciences practice.
• Knowledge, Skills, and Abilities
• Proven leadership experience managing effective client service teams.
• Positive relationship management, consultative selling, and client retention skills.
• Extensive knowledge of healthcare and life sciences risk management and insurance programs.
• Executive presence with outstanding communication, presentation, and negotiation abilities.
• Strong business insight, analytical thinking, and problem-solving capabilities.
• Ability to influence collaborators and build positive relationships across all levels of an organization.

Education And Experience

• A Bachelor's degree or equivalent experience is preferred.
• 8+ years of commercial insurance, healthcare, life sciences, or risk management experience.
• Proven history of guiding client service teams and managing complex client relationships.
• Experience supporting revenue growth, client retention, and strategic account management initiatives.
• Licenses & Certifications
• Property & Casualty Insurance License required.
• CIC, CPCU, ARM, or other industry designation preferred.

What We Offer

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $166,000 - $208,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employe

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