Vice President, Client Service Leader (Indianapolis)

Aon; Indianapolis (IN); On-site; USD 140,000 - 155,000; Full time

Benefits offered by this job

PTO

401(k) with match

Exclusive discount programs

Health & wellness programs

Job summary

NFP is seeking a Vice President, Client Service Leader to manage and grow relationships with complex clients and serve as the expert on P&C products, carrier offerings and risk solutions. You will lead marketing for new and renewal business and supervise the service team, delivering client-focused proposals and presentations.

The role requires deep insurance industry experience, strong leadership, and ability to drive cross-functional collaboration in a fast-paced environment.

Qualifications

• BA/BS or equivalent experience preferred.
• More than 10 years industry and product line experience.
• Property & Casualty Broker's License required.
• CPCU or other P&C designation preferred.

Responsibilities

• Maintain ongoing relationships with complex and large clients.
• Act as the subject matter authority on Property & Casualty and carrier products and services.
• Lead service department.
• Performs marketing functions for all new and renewal business.
• Prepare new business and renewal proposals for client presentations.
• Visit clients to review insurance programs or new products, or introduce new products.

Skills

Excellent written communication

Strong leadership

Analytical/problem-solving

Education

BA/BS or equivalent experience

Job description

Posting Description

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Summary: The Vice President, Client Service Leader, is responsible for managing and growing relationships with clients while serving as the expert on P&C products, carrier offerings, and risk solutions. The Vice President leads marketing efforts for new and renewal business, develops client-facing proposals, and supervises the service team.

Essential Duties and Responsibilities:

• Maintain ongoing relationships with complex and large clients.
• Act as the subject matter authority on Property & Casualty and carrier products and services.
• Lead service department
• Performs marketing functions for all new and renewal business.
• Prepare new business and renewal proposals for client presentations.
• Visit clients to review insurance programs or new products, or introduce new products.

Knowledge, Skills, and/or Abilities:

• Excellent written communication skills – writes clearly; edits work for spelling and grammar; varies writing style to meet needs; presents numeric data effectively.
• Strong leadership skills
• Possess technical expertise plus good analytical and problem-solving skills
• Ability to handle situations in a calm, courteous and professional manner

Education and/or Experience:

• BA/BS or equivalent experience preferred
• More than 10 years industry and product line experience.

Certificates, Licenses, Registration:

• Property & Casualty Broker's License required
• CPCU or other P&C designation preferred.

What We Offer

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $140,000 to $155,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.