Vibrant Server - Deliver 100% Guest Experience

Bluegrass Hospitality Group; Bristol (TN); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health care package

Dental after 1 year

401K with company match

Education reimbursement

Employee discounts (40% at BHG)

Career growth opportunities

Emergency family fund

Holiday closures

Job summary

Drake’s in Bristol, TN is hiring team members who are passionate about hospitality and guest experiences. If you enjoy people and fast-paced environments, you’ll fit right in as a team member delivering memorable service and helping maintain a welcoming atmosphere.

This role rewards energy, teamwork, and a positive attitude, with benefits like health care, retirement plans after tenure, education reimbursement, and employee discounts at Bluegrass Hospitality Group restaurants.

Qualifications

• Experience in food service or retail is preferred but not required.
• Basic food safety knowledge is a plus.

Responsibilities

• Deliver 100% guest satisfaction—every guest, every time
• Be a Drake’s tour guide: know the menu, love the vibe, and share it
• Greet every guest with a smile and genuine energy
• Uphold sanitation, safety, and alcohol compliance standards
• Jump in where needed—because we’re all in this together
• Assist in keeping the restaurant clean and safe
• Stand and walk for long periods (up to 8 hours or more)
• Lift and carry trays, dishes, and drinks—up to 30 pounds regularly
• Move quickly in a fast-paced, high-energy environment
• Work in close quarters with other team members and guests

Skills

Positive attitude

Team-first mindset

Passion for guest service

Job description

Drake’s in Bristol, TN is hiring team members who are passionate about hospitality and guest experiences. If you enjoy people and fast-paced environments, you’ll fit right in as a team member delivering memorable service and helping maintain a welcoming atmosphere.

This role rewards energy, teamwork, and a positive attitude, with benefits like health care, retirement plans after tenure, education reimbursement, and employee discounts at Bluegrass Hospitality Group restaurants.