Vibrant Sales Associate — Flexible Hours & High-Energy Fun

Five Below Inc; Norfolk (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

Five Below in the United States is seeking part-time Sales Associates to deliver outstanding customer service and drive sales in a fast-paced environment.

As a Sales Associate you will greet customers, learn product details, and assist with transactions while maintaining organized merchandise and clean spaces. The role emphasizes teamwork, energy, and a positive customer experience in a value-focused retailer.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (cash registers, handheld and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions professionally.
• Use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Flexible schedule

Customer service

Communication

Problem solving

Tech aptitude

Tools

Cash registers

Mobile devices

Job description

Five Below in the United States is seeking part-time Sales Associates to deliver outstanding customer service and drive sales in a fast-paced environment.

As a Sales Associate you will greet customers, learn product details, and assist with transactions while maintaining organized merchandise and clean spaces. The role emphasizes teamwork, energy, and a positive customer experience in a value-focused retailer.