VHDS Systems and Training Specialist

Van-Horn-Automotive-Group; Town of Plymouth (WI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Generous paid time off

No Sundays

Gym/workout reimbursement

Tuition reimbursement

Health, Dental Vision, 401k & more

Paid volunteer time

Employee discounts on vehicles, parts,

Employee Stock Ownership Program (ESOP

Job summary

Van Horn Dealer Solutions (VHDS) seeks a Training and Systems Specialist to streamline back-end processes across a dealership network, enabling stores to focus on selling. You will enhance efficiency, support finance operations, and ensure smooth system integrations across Dealertrack, Tekion, VinSolutions, RouteOne, and other platforms.

The role requires experience in dealership operations, DMS/CRM systems, and strong organizational skills, with the opportunity for growth and internal promotion

Qualifications

• Training experience preferred
• Sales experience preferred
• Valid and active driver's license required
• Experience in dealership operations, F&I, or automotive systems preferred
• Strong understanding of Dealer Management Systems (DMS) and CRM tools
• Excellent organizational and communication skills
• Ability to manage multiple projects and meet deadlines
• Proficient in Microsoft Office and related digital platforms

Responsibilities

• Conduct foundational new hire sales training
• Manage and support Contracts in Transit (CITs)
• Maintain and develop banking relationships and ensure proper contract completion
• Manage system setups in Dealertrack, Tekion, VinSolutions, RouteOne, Impact, warranty companies, and digital retailing tools
• Assist in the development of training materials with the Senior Directors of Variable and Fixed Operations
• Maintain relationships with third-party vendors and training/warranty partners
• Provide finance system support to dealerships
• Update and manage forms and compliance documents across all locations
• Ensure adherence to compliance standards and proper documentation procedures

Education

High school diploma or GED

Bachelor’s degree preferred

Sales experience

Training experience

CRM tools

DMS expertise

Organizational skills

Communication skills

Tools

Dealertrack

Tekion

VinSolutions

RouteOne

Impact

Digital retailing tools

Warranty systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

VHDS Systems and Training Specialist

Full Time Admin Van Horn Support Services, Plymouth, WI, US

21 days ago Requisition ID: 3036

COME JOIN US!

Van Horn Dealer Solutions (VHDS) is seeking a Training and Systems Specialist to support our dealership network by managing and streamlining back-end processes, ensuring our stores can focus on what they do best — selling! This role plays a key part in improving efficiency, supporting finance operations, and ensuring smooth system integrations across multiple platforms.

Why work at Van Horn:

• Generous paid time off policy including vacation, personal days, and holidays
• No Sunday’s
• Paid volunteer time: 16 hours of paid time off annually to volunteer for organizations of your choice
• Employee discounts on vehicles, parts, and service
• Employee Stock Ownership Program (ESOP)
• Professional work environment
• Promote from within culture
• Community involvement
• Employee referral program
• Holiday parties, brewer game, summer picnic & more!

Responsibilities

Manage and support Contracts in Transit (CITs)

Maintain and develop banking relationships and ensure proper contract completion

Manage system setups in Dealertrack, Tekion, VinSolutions, RouteOne, Impact, warranty companies, and digital retailing tools

Assist in the development of training materials with the Senior Directors of Variable and Fixed Operations

Maintain relationships with third-party vendors and training/warranty partners

Provide finance system support to dealerships

Update and manage forms and compliance documents across all locations

Ensure adherence to compliance standards and proper documentation procedures

Education

High school diploma or GED equivalent required

Qualifications and Experience

Training experience preferred

Valid and active driver’s license required

Experience in dealership operations, F&I, or automotive systems preferred

Strong understanding of Dealer Management Systems (DMS) and CRM tools

Excellent organizational and communication skills

Ability to manage multiple projects and meet deadlines

Proficient in Microsoft Office and related digital platforms

COME JOIN US!

Van Horn Dealer Solutions (VHDS) is seeking a Training and Systems Specialist to support our dealership network by managing and streamlining back-end processes, ensuring our stores can focus on what they do best — selling! This role plays a key part in improving efficiency, supporting finance operations, and ensuring smooth system integrations across multiple platforms.

Why work at Van Horn:

• Generous paid time off policy including vacation, personal days, and holidays
• No Sunday’s
• Gym/workout reimbursement
• Tuition reimbursement
• Health, Dental Vision, 401k & more!
• Paid volunteer time: 16 hours of paid time off annually to volunteer for organizations of your choice
• Employee discounts on vehicles, parts, and service
• Employee Stock Ownership Program (ESOP)
• Professional work environment
• Promote from within culture
• Community involvement
• Employee referral program
• Holiday parties, brewer game, summer picnic & more!

Responsibilities

• Conduct foundational new hire sales training
• Manage and support Contracts in Transit (CITs)
• Maintain and develop banking relationships and ensure proper contract completion
• Manage system setups in Dealertrack, Tekion, VinSolutions, RouteOne, Impact, warranty companies, and digital retailing tools
• Assist in the development of training materials with the Senior Directors of Variable and Fixed Operations
• Maintain relationships with third-party vendors and training/warranty partners
• Provide finance system support to dealerships
• Update and manage forms and compliance documents across all locations
• Ensure adherence to compliance standards and proper documentation procedures

Education

• High school diploma or GED equivalent required
• Bachelor’s degree preferred

Qualifications and Experience

• Sales experience preferred
• Training experience preferred
• Valid and active driver’s license required
• Experience in dealership operations, F&I, or automotive systems preferred
• Strong understanding of Dealer Management Systems (DMS) and CRM tools
• Excellent organizational and communication skills
• Ability to manage multiple projects and meet deadlines
• Proficient in Microsoft Office and related digital platforms

For more information on what its like to work at Van Horn visit: vhcarsrecruiting.com !

Monday - Fridays: 8:30AM- 5PM

Occasional nights and weekend hours may be needed.