VFD & Motor Systems Field Engineer

TMEIC; Roanoke (VA); On-site; USD 75,000 - 110,000; Full time

Job summary

TMEIC in Roanoke, VA seeks a Technical Services Field Engineer for variable frequency drives (VFDs) and motors to deliver on-site and remote service, troubleshooting, maintenance, and commissioning. The role supports client equipment and performs diagnostics to uphold performance and safety standards.

You will work with clients and company engineers to resolve issues, perform diagnostics, and ensure safety and quality while expanding service offerings and maintaining strong customer

Responsibilities

• Advise clients and Company engineers to resolve on-site issues as the factory expert for VFD products.
• Provide technical support to clients and other engineers, when not in the field.
• Perform preventative maintenance on client equipment.
• Analyze client equipment failures using remote diagnostics and perform repairs on-site when necessary.
• Report to the factory any hardware or software deficiencies, and implement corrective actions.
• Troubleshoot, isolate issue, repair and/or replace defective components.
• Update CRM with case information to ensure timely and accurate reports.
• Draft service advisories and issue to clients and field engineers.
• Write field service reports documenting work performed in the field.
• Acquire and maintain current safety qualifications appropriate to the assigned tasks and comply with safety requirements.
• Configure equipment to enable suppliers to resolve their product failures in a timely and cost-effective manner.
• Respond to client issues including after regular business hours on a schedule to be assigned.
• Train client personnel on system maintenance procedures and/or system operation.
• Identify and recommend additional value-add products and services through proactive engagement with clients.
• Perform commissioning, installations, quality inspections, and performance testing of VFDs to meet design performance criteria, as assigned.

Job description

TMEIC in Roanoke, VA seeks a Technical Services Field Engineer for variable frequency drives (VFDs) and motors to deliver on-site and remote service, troubleshooting, maintenance, and commissioning. The role supports client equipment and performs diagnostics to uphold performance and safety standards.

You will work with clients and company engineers to resolve issues, perform diagnostics, and ensure safety and quality while expanding service offerings and maintaining strong customer