Veterinary Training & Development, Emergency

ethosveterinaryhealth; Gilbert (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

Paid time off

Short-term and long-term disability

Life insurance

Retirement savings options

Continuing education (CE) allowance

Employee assistance program (EAP)

Job summary

AVECCC Emergency Veterinary, part of Ethos Veterinary Health, seeks a Head of Training and Development to elevate staff capabilities across the Gilbert hospital. You will design and deliver structured training programs, oversee onboarding, and foster a collaborative culture focused on exceptional patient care.

Join a team dedicated to continuous learning, professional growth, and delivering world-class veterinary service in a fast-paced emergency setting.

Qualifications

• Certified Veterinary Technician in the state of Arizona.
• Advanced VTS accreditation is preferred, but not required.
• Experience in training of veterinary staff for at least 1 year
• Excellent customer service and communication skills
• Compassion, patience, and empathy when working with clients and their pets
• Knowledge of veterinary medical terminology
• Education, training, or experience in the veterinary field
• A collaborative mindset and commitment to providing exceptional training to team members
• Ability to remain calm, organized, and professional in a fast-paced environment

Responsibilities

• Deliver exceptional training and development to all support staff members.
• Spearhead new staff training as well as play a large role in development and implemation.
• Support your team by communicating effectively, jumping in where needed, and helping create a positive work environment.
• Contribute to a collaborative hospital culture where teamwork, respect, and continuous learning are valued.
• Maintain high standards of patient care by following hospital protocols, safety procedures, and best practices.
• Grow your skills and knowledge through collaboration, training, and opportunities for professional development.
• Make a difference every day for patients, clients, and your fellow team members.

Skills

Communication

Customer service

Empathy

Calm under pressure

Collaboration

Education

Arizona CVT certification

VTS preferred

Job description

AVECCC Emergency Veterinary Head of Training and Development

Salary - Depending on experience

Full Time opportunity in Gilbert, AZ

Schedule: Full-Time - Flexibility Required

Why Join AVECCC?

At AVECCC, part of Ethos Veterinary Health, you’ll be part of a team that prides itself on its core values to drive a dynamic culture. We offer a unique training program that offers many opportunities to learn and grow.

In your day-to-day, you will:

• Deliver exceptional training and development to all support staff members,
• Spearhead new staff training as well as play a large role in development and implemation.
• Support your teamby communicating effectively, jumping in where needed, and helping create a positive work environment.
• Contribute to a collaborative hospital culturewhere teamwork, respect, and continuous learning are valued.
• Maintain high standards of patient careby following hospital protocols, safety procedures, and best practices.
• Grow your skills and knowledgethrough collaboration, training, and opportunities for professional development.
• Make a difference every dayfor patients, clients, and your fellow team members.

What You Bring:

• Certified Veterinary Technician in the state of Arizona
• Advanced VTS accreditation is preferred, but not required.
• Experience in training of veterinary staff for at least 1 year
• Excellent customer service and communication skills
• Compassion, patience, and empathy when working with clients and their pets
• Knowledge of veterinary medical terminology
• Education, training, or experience in the veterinary field
• A collaborative mindset and commitment to providing exceptional training to team members
• Ability to remain calm, organized, and professional in a fast-paced environment

Perks & Benefits

• Competitive compensation
• Medical, dental, and vision insurance
• Paid time off, including vacation and sick leave
• Short-term and long-term disability coverage
• Life insurance
• Retirement savings options
• Continuing education (CE) allowance and professional development support
• Employee assistance program (EAP)

AVECCC is a 24-hour veterinary emergency andcritialcare hospital that has the most skilled doctors in the state and provide significantly complex treatments in the western US. Our clinical team works closely with neurologist, internist, dermatologist, oncologist and a surgical team to provide the highest quality care to our patients.

Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-classmedicine, and help shape what veterinary care becomes next.Across our network of 140 specialty and emergency hospitals, science moves forward, standardsare elevated, and innovation is put into practice every day. You’ll work alongside respectedveterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue togrow, clinically, professionally, and personally.

At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highestlevel, together. This isn’t just a job, it’s an opportunity to practice medicine at the highest level and helpshape the future of veterinary care.

Equal Opportunity Employer

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion,color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin,veteran status or any other basis covered by appropriate law. All employment is decided based onqualifications, competence, merit, and business need