Veterinary Technician - Surgery

Arista Non-DVM; Raleigh (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401k

HSA

Employee Assistance Program

Paid Time Off

Floating Holidays

Job summary

Arista Advanced Pet Care in Raleigh, NC is seeking a Veterinary Technician to support veterinarians, enhance patient care, and improve practice efficiency. The role focuses on assisting with surgeries, anesthesia monitoring, medical record keeping, and communication with clients about treatment plans.

You must be able to lift up to 50 lbs and work nights, weekends, or on-call shifts as needed. We offer a collaborative workplace with competitive benefits, opportunities to grow, and a commitment

Qualifications

• 3+ years of experience in veterinary settings or related field.
• Strong communication and interpersonal skills with clients and team.
• Ability to follow veterinarian plans and be adaptable in busy practice.

Responsibilities

• Assist in surgery and monitor anesthesia under supervision.
• Prepare and maintain surgical equipment and supplies.
• Record patient data and treatment notes in medical charts.
• Communicate treatment plans and aftercare instructions to clients.
• Support veterinary team to ensure efficient daily operations.

Skills

Veterinary experience

Client communication

Team collaboration

Empathy under pressure

Tools

Medical equipment handling

Job description

Every pet is unique, and so is our approach at Arista. We are revolutionizing advanced pet care through seamless navigation and support that benefits pets, pet owners, and veterinary professionals.

At Arista, we believe exceptional care starts with the people who provide it, and we are committed to providing a collaborative workplace where people feel valued, empowered, and inspired to grow.

Our Core Values & Culture

At Arista, our Core Values are the foundation for how we think about our jobs and how we treat others – clients, their pets, our referring veterinary community, and one another.

We recruit and promote Arista Team Members with an intentional focus on inclusivity, preserving our strong culture, and recognizing individual abilities and accomplishments.

The Veterinary Technician is responsible for maintaining excellent patient care and operational productivity by helping the Veterinarian leverage their time and efforts to meet the needs of their clients and patients. The Veterinary Technician helps relieve the Veterinarian of technical work and administrative details, achieving greater efficiency in daily practice. The Veterinary Technician helps facilitate and streamline communication from the treatment area to the Client Experience Concierge and, most importantly, the client.

A Day in the Life

• Assist in the care and monitoring of surgery patients, including preparing for and supporting surgical procedures, sterile field setup, and maintaining proper surgical instruments
• Monitor and maintain anesthesia levels as directed by the veterinary surgeon, including patient vital signs before, during, and after surgery (heart rate, respiratory rate, temperature, blood pressure, ETCO2, and anesthetic depth)
• Prepare and maintain surgical equipment and supplies
• Appropriately use and maintain autoclaves, gas sterilization, and ultrasonic cleaners
• Assist with pre-surgical patient assessments and prepare patients for surgery, including placement of IV catheters and diagnostic testing
• Provide post-surgical care, including pain management, monitoring recovery, and educating clients on aftercare instructions
• Collect diagnostic samples (blood, urine, biopsy, etc.) for testing and assist with diagnostic imaging procedures (X-rays, CT scans, Ultrasounds, etc.)
• Ensure that Surgery and surgical-related supplies are stocked and properly maintained
• Effectively, and in an efficient manner, administer proper patient triage and/or care protocol based on the client and the facility's needs and capabilities
• Effectively collaborate with veterinarians, veterinary technicians, and support staff to ensure a high standard of care
• Administers proper dosages for fluids, oral medications, and injections as directed by the Veterinarian
• Accurately record and maintain patient records in the medical chart, such as Veterinarian directives, treatments, patient notes, and client communication
• Collect specimens for laboratory testing, manage samples for in-house and reference lab testing, and ensure test results are recorded in patient charts
• Monitor health, physically and behaviorally, and rapidly identify any issues or changes that may require special action and report the information to supervisor immediately
• Communicate with pet owners about treatment plans, medication administration, side effects, and post-treatment care instructions
• Admit and discharge patients under the advice and plan of care drawn up by the Veterinarian and communicate to the client through both written and verbal education all information, including illness, medication dosage, the purpose of the medications prescribed, and what to expect in the coming days after discharge
• Prepare and present treatment estimate to the client and properly capture all charges for invoicing once the plan of care is agreed upon and documented in the patient’s chart
• Refill all prescriptions as approved by the treating Veterinarian in a timely manner and safely store them until they are retrieved by the client
• Support the Veterinarian as needed and maintain a positive and cooperative relationship with other Team Members
• See full Job Description for additional responsibilities

What You’ll Bring to the Team

• 3+ years of experience working as a veterinary professional
• Experience in both general practice and specialty/ ER veterinary medicine preferred
• When state required, current Veterinary Technician License (*must be provided prior to start date)
• Ability to follow directives and plan of care established by the Veterinarian, even if there are differing treatment opinions
• Knowledgeable on veterinary medical terminology and medication
• Exceptional interpersonal skills demonstrated through the ability to build trust, foster positive working relationships, and navigate sensitive conversations with professionalism and empathy
• Ability to remain calm and empathetic in stressful/emergency situations
• Commitment to exceptional customer service, high-quality care, and overall excellence
• High emotional intelligence and highly personable and flexible communication style to serve the needs of pet owners as well as general practice, specialty, and emergency veterinary teams
• Self-motivated, takes initiative, and effectively works with minimal supervision and direction
• Ability to work nights, weekends, holidays, and on-call shifts as needed
• Ability to lift up to 50 lbs independently and over 50 lbs with assistance
• Ability to work effectively in environments with noise, animal odors, and other sensory stimuli
• Ability to meet any position-specific screening requirements such as a clinical acumen assessment
• Must be at least 18 years of age at time of hire

At Arista, we know that caring for people and their pets requires energy, empathy, and resilience, so we make it a priority to care for our people through investing in programs, resources, and benefits that empower our Team to thrive both professionally and personally.

In addition to health, dental, vision, disability, & life insurance, a competitive 401k retirement plan, HSA, a robust Employee Assistance Program, and a variety of other supplemental benefit offerings, our full-time Team Members receive:

• Paid Time Off & Floating Holidays
• Personal Pet-Care Program
• Parental Pay
• Flexible Schedules

For other Arista Advanced Pet Care roles, visit our careers page . Follow the growth of Arista on LinkedIn !

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