Veterinary Technician Supervisor - Patient Care

BluePearl; Appleton (WI); On-site; USD 30,996 - 46,149; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k and retirement planning

Flexible work schedules

Annual continuing education allowance

Trupanion pet insurance discounts

Job summary

A specialty veterinary clinic in Appleton is looking for a Patient Care Supervisor to lead and mentor a team of veterinary professionals. This role involves coaching staff to meet client needs, organizing training schedules, and addressing workplace conflicts. With a pay range of $22.50 - $33.50 per hour, the clinic promotes growth and development through talent programs and provides various employee benefits including health insurance and flexible work schedules.

Qualifications

• Experience in a supervisory role in a veterinary setting.
• Ability to train and support a team of veterinary professionals.
• Strong communication skills and positive work habits.

Responsibilities

• Mentor lower-level staff and provide feedback.
• Organize training schedules for Technician staff.
• Identify and resolve conflicts in the workplace.
• Coach team members for proactive client handling.

Skills

Mentoring

Coaching

Conflict resolution

Effective clinical skills

Job description

BluePearl Specialty + Emergency Pet Hospital is looking for a Patient Care Supervisor with passion and the ability to help motivate, engage, and train a team of veterinary professionals.

Pay:

$22.50 - $33.50 / hour

This pay band is a starting point and is dependent on experience and advancement through CareerTrax leveling system.

As a Patient Care Supervisor, you will...

• Serve as a mentor to lower-level staff by demonstrating positive work habits, effective clinical skills and business knowledge.
• Coach team members to be continuously aware and proactive at anticipating and addressing patient and client needs and to seek assistance with escalated, stressful situations.
• Works with hospital leadership to organize tech and assistant meetings.
• Organize training schedules for Technician staff.
• Identify conflicts in the workplace and seek assistance in resolution.
• Provide feedback leadership and works to develop performance improvement plans.
• Other related duties as assigned.

Why BluePearl?

• Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
• We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career.
• To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.

We value your health and well-being as an associate by providing you with the following:

• Medical, dental, vision, and life insurance options.
• Parental leave benefits
• Flexible work schedules
• 401k and retirement planning
• Time to reset, rewind, and reflect through our paid time off and floating holiday plans
• A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment
• We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.

BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance , and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.