Veterinary Technician Lead - CityVet Alamo Heights

CityVet; San Antonio (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Paid time off

Telemedicine for staff

Job summary

CityVet Alamo Heights is seeking an experienced Veterinary Technician Lead who can mentor staff, optimize patient care, and support veterinarians. The role focuses on improving efficiency, handling surgical activities, and guiding technicians and assistants to CityVet's standards.

The ideal candidate has at least 2 years in veterinary medicine, with surgical experience preferred, and strong communication. This role emphasizes leadership and teamwork within a busy clinic setting.

Qualifications

• Minimum of 2 years of experience in veterinary medicine.
• Surgical experience is preferred.
• Ability to handle and restrain various dog breeds.
• Strong communication and multi-tasking skills.
• Self-motivated and team-oriented.
• High energy and empathetic under stress.

Responsibilities

• Ensure QC and accuracy of VT work, case notes, and lab results.
• Assist with staff scheduling and surgery rotation schedules.
• Maintain surgical skill set.
• Inventory, order and maintain medical supplies.
• Interview, train and develop new Veterinary Technicians and Technician Assistants to CityVet's standards.
• Work with Practice Manager and Lead Veterinarian to resolve customer complaints and arrive at appropriate resolutions.
• Support the Veterinarian and maintain a positive relationship with staff.
• Assist the Client Service Specialist team when needed.

Skills

Leadership

Lab procedures

Surgical assistance

Communication skills

Team training

Job description

Your Kind of Care.

At CityVet, care is personal. It's the way we care for our patients, connect with our clients, and support one another. Our vet-led clinics are built around people who are passionate about making a difference and empowered to provide care in a way that feels authentic to them. When you join CityVet, you're joining a team that values who you are, invests in where you want to go, and believes the best care starts with people who truly care.

That's Your Kind of Care.

Why Work at CityVet?

Words to Describe CityVet

Why is Our Culture So Good?

CityVet - Alamo Heights is looking for an experienced Veterinary Technician with great leadership skills, is self-motivated, and is a great technical trainer. Compensation is based on experience and education.

Responsibilities

The Veterinary Technician (VT) Lead is responsible for maintaining excellent patient care and operational productivity by helping the Veterinarian leverage their time and efforts to meet the needs of their clients and patients. The Veterinary Technician (VT) Lead works to relieve the Veterinarian from technical work and administrative detail to achieve greater levels of efficiency in daily practice. Veterinary Technician (VT) Leads help facilitate and streamline communication from the operating room to the front office staff and most importantly, the client.

A day in the life:

• Ensures the Quality Compliance (QC) and accuracy of all Veterinary Technician (VT) work, including case notes and chart records, proper processing and entering of lab results, and identifies any discrepancies and works with the team to solidify a solution and correction
• Assists with the development and execution of the Veterinary Technician (VT) staff schedule and surgery rotation schedule
• Maintains surgical skill set and abilities
• Inventory, order and maintain adequate medical supplies in the facility
• Interview, train and develop new Veterinary Technicians (VT) and Technician Assistants (TA) to CityVet's standards
• Work with Practice Manager and Partner/Lead Veterinarian to resolve customer complaints and arrive at appropriate resolutions
• Support the Veterinarian as needed and maintain a positive and cooperative relationship with other facility staff
• Assist the Client Service Specialist team when needed

Essential qualifications:

• A minimum of 2 years of experience in the veterinary medicine industry is required
• Surgical experience is preferred
• Knowledge and ability to properly handle and restrain various dog breeds
• Strong communication skills
• Multi-tasking ability, with strong attention to detail
• Frequent standing, bending, walking, lifting, carrying, and reaching
• Strong organizational skills
• Self-motivated & team-oriented
• High energy and fun-loving approach to life
• Ability to remain calm and empathetic in stressful/emergency situations
• Exudes confidence and decisiveness while practicing

Caring For You

We know that caring for people and their pets requires energy, empathy, and resilience, so we make it a priority to care for our people by investing in programs, resources, and benefits that support their professional and personal well-being. Eligible Team Members may choose from a range of benefits that help support them and their families through every stage of life.

• Investment in Your Future. A 401(k) retirement savings plan with a 4% employer match, a Health Savings Account option, and growth opportunities.
• Work-Life Balance. Enjoy paid time off and floating holidays, flexible schedules, and paid parental leave.
• Exceptional Health and Supplemental Benefits. Health, Dental (+Adult Ortho option!), Vision, Disability, & Life Insurance, Personal Pet-Care Program, Employee Discount Program.
• Care When You Need It. We provide free telemedicine for all full-time team members and their families, as well as comprehensive in-the-moment mental health benefits through our robust Employee Assistance Program.

For other CityVet roles, visit our careers page. Follow the growth of CityVet on LinkedIn!

This Employer participates in E-Verify.