Veterinary Technician ER Supervisor

Golden State Humane Society; Torrance (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

ACCESS South Bay is seeking an ER Overnight Supervisor to provide oversight and ensure excellent patient care in our veterinary team. This role includes responsibilities like managing ER staff for workflow efficiency and conflict resolution, alongside the chance for personal and professional development with comprehensive benefits.

Benefits

Paid time off including parental leave

Top quality medical, dental, and vision insurance

Free pet exams and discounts at all Thrive locations

Subsidized care support for family and pets

Mental health benefits including coaching

401k with employer contribution

Tenure-based incentives and performance bonuses

Continuing education support through free CE courses

Scholarship opportunities

Tuition reimbursement

Qualifications

• Minimum of 2 years of ER experience in a lead/supervisor role.
• Enjoy being a key player on a dynamic team providing high standards of patient care.

Responsibilities

• Oversee the individuals working on any given shift to ensure excellent work.
• Review patient/doctor issues for rapid resolution.
• Assign patients based on case severity and technical skill level.

Skills

Teamwork

Compassion

Problem-solving

Job description

ACCESS South Bay is seeking a ER Overnight Supervisor to join our growing team!

Who we are

ACCESS South Bay is one of the largest, most advanced, and progressive veterinary multi-specialty referral groups in So Cal. We are compromised of emergency, critical care, cardiology, internal medicine, neurology and surgery providing the highest level care for pets in our community.

There are multiple routes and opportunities for growth within our hospital, and organization. We have Technician Trainers to help set you up for success and continued development, work alongside you and present continuing education lectures and wet labs!

We're looking for experienced, accountable and dedicate team members to grow with us! We have a diverse and unique mix of personalities, including many "lifers" who love our practice, our people and are proud of what we have created. We work as a close-knit team with the emphasis on providing a strong culture of teamwork and collaboration.

Job Purpose:

• Provide primary point of contact through which all technical questions, comments,
  concerns, and issues can be handled
• Decrease the time spent by doctors and technical staff replicating responsibilities or missing duties by providing oversight for all technical employees in the moment

Duties and Responsibilities:

• Oversee the individuals working on any given shift to ensure their work product is
  excellent
• Review any patient / doctor issues that come up in the moment to allow for expedient
  and satisfactory resolution
• Assign patients to the appropriate group based upon case severity and knowledge of
  technical skill level of group technical employees
• Updating full patient census forms and patient board regularly during shift
• Updating Triage Board as necessary in a Triage-Center-In-Certification-Process Hospital
• Ensure rounds are being appropriately handled as patients are transferred from one
  person to the next
• Acts as primary person for resource management of technical staff within the Emergency
  Department
• As assigned by the Technician Manager, trains staff in any technical areas requested
• Responsible for being primary key-holder OR Cubex resource as needed

Qualifications:

• Minimum of 2 years of ER experience in a lead/supervisor role
• Enjoy being a key player on a dynamic team providing the highest standard of patient care
• Embody our core values: service, compassion, integrity, and quality

Benefits - our care in action

We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:

• Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions

• Top quality medical, dental, and vision insurance plus health savings account and flexible spending account
• Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
• Generously subsidized backup and ongoing care support for children, adults, and pets
• Mental health benefits including coaching and therapy sessions
• 401k with employer contribution and no waiting period

• Tenure-based incentive program and performance bonuses
• Continuing education and development support through our library of free CE courses and paid time off to complete
• Scholarship opportunities and student loan support program

You'll Grow With Us

Here, you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through:

• Our vast, diverse, and free library of continuing education courses - ThriveU
• Live, virtual interactive workshops to develop valuable leadership skills
• A program to designed to teach you the fundamentals of running a pet hospital
• Earn your AVMA-CVTEA Accreditation and become a Vet Tech through our fully accredited distance learning program for veterinary technicians
• Scholarship opportunities and tuition reimbursement

And, with so many locations nationwide, you can find and move into any specialty, hospital type, or environment. Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare.

Compensation - $29 - $36/hr + $2/hr differential

At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.