Veterinary Technician - Emergency Shift Lead

Heart of Texas; Round Rock (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Heart of Texas is seeking a Veterinary Technician – Emergency Shift Lead to provide essential nursing duties and team direction. With a focus on emergency medicine, the ideal candidate will leverage strong leadership and communication skills to ensure excellent patient care in a supportive environment. This role requires over five years of specialized experience and offers opportunities for professional growth within a community-oriented institution.

Benefits

Competitive pay

401(k) with employer match

Mental health resources

Paid parental and pet adoption leave

Employer-sponsored childcare and elder care

Discretionary funds and free CE courses

Pet perks and veterinary discounts

Student loan management tools

Qualifications

• 5+ years of experience as a veterinary technician in specialty and emergency practice required.
• Prior supervisory/management experience preferred.
• Flexibility with schedule to include weekends, evenings, and holidays.

Responsibilities

• Providing all veterinary nursing duties in the hospital.
• Directing veterinary technicians and assistants.
• Training staff in various clinical areas.

Skills

Emergency veterinary technician skills

Customer service skills

Communication skills

Time management skills

Delegation skills

Education

Licensure (CVT, LVT, RVT) preferred

Job description

Veterinary Technician – Emergency Shift Lead

Full-time

Round Rock, TX

Heart of Texas is looking for a Veterinary Technician – Emergency Shift Lead to join our team as part of the Thrive Pet Healthcare community.

At Heart of Texas, a Thrive Pet Healthcare partner, you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community, you will experience the best of both worlds: a genuine local feel with the benefits of Thrive's national resources.

About You

The emergency shift lead veterinary technician is responsible for providing all veterinary nursing duties in the hospital and providing direction to veterinary technicians and assistants. The shift lead should be knowledgeable in various areas and able to train staff, including client service, communication, clinical pathology, radiology, animal nursing care, anesthesia, surgical assistance, and emergency medicine. Upholding the hospital's core values and maintaining professional composure are essential.

Our Ideal Candidate:

• Strong emergency veterinary technician skills
• Previous leadership experience within the veterinary space
• Superior customer service skills
• Excellent communication skills
• Strong time management and delegation skills

Job Requirements:

• 5+ years of experience as a veterinary technician in specialty and emergency practice
• Licensure (CVT, LVT, RVT) preferred
• Prior supervisory/management experience preferred
• Flexibility with schedule to include weekends, evenings, and holidays
• May be required to work overtime occasionally

Leadership:

• Time management and delegation—assigning team members efficiently, delegating duties, and holding team accountable
• Reviewing treatment and order sheets, ensuring smooth shift flow, acting as float technician
• Directing team members to next tasks based on case load
• Conducting team huddles at shift start, mid, and end to prioritize and redirect flow
• Focusing on shift efficiency, workflow, patient care, and client service
• Effective communication, including guiding, mentoring, coaching, and recognizing struggles
• Communicating with hospital leadership and participating in regular check-ins
• Possessing a solution-oriented, conflict-resolution mindset, acting as a servant leader with high EQ
• Reinforcing policies and proven practices, including AHAA and Fear Free

Training:

• Supporting team training per guides
• Identifying training gaps and communicating with leadership
• Encouraging cross-training
• Mentoring team members, setting training goals, and providing positive reinforcement
• Using wet labs, webinars, drills, and case studies for training

About the Hospital

Heart of Texas Veterinary Specialty Center is a 24-hour emergency and specialty referral hospital, committed to growth, compassion, and quality care, including surgery, internal medicine, and oncology. We promote a positive work/life balance and emotionally intelligent environment.

We operate 24/7, 365 days a year.

Benefits – Our Care in Action

Thrive offers benefits supporting emotional, physical, professional, and financial wellbeing, including:

• Competitive pay
• 401(k) with employer match
• Mental health resources, including 24/7 Lyra Health access
• Paid parental and pet adoption leave
• Employer-sponsored childcare and elder care
• Personalized care for family-forming journeys
• Discretionary funds and free CE courses
• Pet perks and veterinary discounts
• Student loan management tools and assistance

Supporting Your Growth

We support career development through training, free CE, workshops, scholarships, and opportunities across specialties and locations. Leadership training is also available for a long and thriving career.

About Thrive

Vet-founded and Austin-born, Thrive Pet Healthcare has expanded to over 380 hospitals nationwide, committed to pet well-being through medical excellence, technology, and a connected community. We support a diverse, inclusive environment where everyone is valued. Join us where #WeThriveTogether.