Veterinary Team Lead — Client Care & Ops

Medical Management International, Inc.; Riverside, Town of Florida (OH, NY); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) + Roth with company match

Student Debt Relief program (FT DVMs)

Paid Time Off & Holidays

Mental health resources

Life insurance (company‑paid)

Disability coverage

FSA/HSA

Job summary

Banfield Pet Hospital is seeking a veterinary assistant/technician to live the Five Principles and support the veterinary medical team in a fast-paced hospital. You will recruit clients, manage client flow, educate pet owners, and assist with procedures under state acts to ensure exceptional patient care.

Responsibilities include frontline client service, charting, dispensing medications per vet instructions, and supporting the team to maximize patient visits and service quality.

Responsibilities

• Actively recruit new clients by promoting hospital services.
• Manage routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
• Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support wellness plan clients.
• Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services.
• Assist incoming clients by completing the required documentation and entering pet information into the computer.
• Assist outgoing clients by providing instructions, invoices, dispensing prescriptions, and scheduling future appointments.

Job description

Banfield Pet Hospital is seeking a veterinary assistant/technician to live the Five Principles and support the veterinary medical team in a fast-paced hospital. You will recruit clients, manage client flow, educate pet owners, and assist with procedures under state acts to ensure exceptional patient care.

Responsibilities include frontline client service, charting, dispensing medications per vet instructions, and supporting the team to maximize patient visits and service quality.