Veterinary Receptionist - Willoughby, OH

Pet Hospital of Willoughby; Willoughby (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a compassionate team at a forward-thinking veterinary clinic where your customer service skills will shine! This role offers a unique opportunity to work in a supportive environment that values work-life balance, with 4-day work weeks and no nights or weekends. You'll be empowered to use your talents and grow your veterinary skills while making a meaningful impact in the lives of pets and their owners. If you are ready to embrace a culture of inclusivity and professional development, this is the perfect opportunity for you to thrive and be part of something special.

Benefits

4-day work weeks

No nights, weekends, or holidays

Mentoring and support for career growth

Inclusive workplace culture

Qualifications

• Strong customer service skills and empathy for clients and pets.
• Willingness to learn and grow in a veterinary environment.

Responsibilities

• Provide exceptional customer service and communication to clients.
• Assist with veterinary knowledge and problem-solving in daily tasks.

Skills

Customer Service

Veterinary Knowledge

Problem-Solving Skills

Empathy

Communication Skills

Education

High School Diploma

Veterinary Assistant Certification

Job description

Veterinary Receptionist - Willoughby, OH

Calling rockstar customer care representatives! Are you feeling underutilized? Maybe a little undervalued? Are you looking to expand your customer service skills in a more specialized role? Do you love puppy kisses and kitty head bumps? Are you looking for family-conscious scheduling - including 4-day work weeks and having your weekends and evenings free?

If you want to be empowered to fully utilize your hard-earned talents and to be trained as a veterinary medical professional, Pet Hospital of Willoughby wants you on our team! We are building something special, and you can be part of it! We're looking for established representatives (from any field) who bring creative ideas, critical thinking, and a willingness to learn, grow, and be their best selves. Our receptionists don't just answer phones; they are a critical part of our team, using veterinary knowledge, problem-solving skills, and compassionate, detailed communication to enrich the lives and well-being of pets, and their humans!

We believe in a 'better together' philosophy because we know we are at our best when we celebrate and listen to ourselves and each other. Here, you can develop as a professional and are encouraged to be and care for the exceptional person you are. We know a happy, healthy staff is essential to comprehensive patient care. We are excited to hear about your life outside the hospital! Our clinic hours and staff schedules facilitate a proper work-life balance.

All of our team members should be ready to:

• Ask for help and offer help to others.
• Grow and learn. Then learn and grow some more!
• Tolerate puppy kisses and kitty headbutts
• Be empathetic to our clients (including listening while they explain why Fluffy is the best dog/cat/rabbit/goat/chicken that has ever lived), your coworkers, and yourself.
• Share your knowledge, skills, and experiences with others.
• Possess the confidence to own tasks and responsibilities to deliver positive outcomes.

What’s in it for you:

• Opportunity to use your veterinary skills (or learn new ones) to better your community.
• 4-day work weeks with no nights, weekends, or holidays.
• Mentoring and support as you grow and advance your career – The more you know, the better off we all are!

Come join our team! We look forward to your contributions toward a meaningful mission where you will make a difference in the lives of pets and their owners! Apply today!

Diversity, equity, and inclusion are core values of Pet Hospital of Willoughby and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.