Veterinary Receptionist- Shreveport, LA

Towne South Animal Hospital; Shreveport (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonus

Health insurance

Paid time off

Pet discounts

Job summary

Towne South Animal Hospital is seeking a Veterinary Receptionist to join our caring team in Shreveport, LA. You will be the first contact for clients and patients, ensuring a welcoming, organized, and compassionate experience at the front desk during busy schedule rotations.

Responsibilities include guiding clients, coordinating with the veterinary team, and maintaining smooth client-service workflows. We value empathy, reliable teamwork, and strong communication in every interaction.

Qualifications

• Excellent customer service and communication skills.
• Empathy and patience when interacting with clients and pets.
• Professional, friendly demeanor and strong phone etiquette.

Responsibilities

• Greet clients and patients with kindness and professionalism at the front desk.
• Assist clients throughout their hospital experience and manage front desk workflows.
• Communicate clearly with pet owners and teammates; keep daily client-service operations organized.

Skills

Customer service

Communication

Empathy

Teamwork

Organization

Job description

Who we are

Towne South Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary ReceptionistStatus: Full-TimeSalary: Competitive and based on experienceSchedule: Flexible scheduling with rotating Saturday shifts; specific days and hours not provided

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses.

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts.

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance.

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program.

Cat Hair Is a Fashion Accessory Around Here

Do you introduce yourself to strangers’ dogs? Have you ever forgotten your neighbor’s name but somehow know every dog on your block? Is cat hair less of an inconvenience and more of a wardrobe staple?

If so, Towne South Animal Hospital wants to talk!

We’re looking for a Veterinary Receptionist to join our team of amazing veterinary professionals. At Towne South Animal Hospital, we’re passionate about the care we provide to our patients and the people who love them. Our reception team plays an important role in helping us create healthier lives for pets and their families by making every interaction welcoming, compassionate, and organized.

Our motto is simple: “Be Kind.” We practice it with clients, patients, teammates, and ourselves.

Why Our Veterinary Receptionists Love It Here

• A “Be Kind” culture built around empathy, teamwork, and respect
• Flexible scheduling that supports a healthy work-life balance
• Regular lunch breaks
• Rotating Saturday shifts
• A clinic culture that celebrates your unique awesomeness
• A team where your passion for pets and veterinary care can shine
• An environment where knowledge, skills, and experiences are meant to be shared
• The opportunity to take ownership of your responsibilities and make a meaningful impact
• Teammates who understand that the right cattitude can make anything pawsible
• Plenty of reasons to keep believing—or retrieving, as your dog would say

What Our Veterinary Receptionists Do

As a Veterinary Receptionist, you’ll help create a positive experience for clients and patients while supporting the hospital's flow. You’ll:

• Welcome clients and patients with kindness, empathy, and professionalism
• Support clients throughout their experience with the hospital
• Communicate clearly and compassionately with pet owners and teammates
• Help keep the front desk and daily client-service workflow organized
• Work collaboratively with the veterinary team to support patients and their families
• Approach client concerns and questions with patience and empathy
• Take ownership of assigned tasks and responsibilities to help deliver positive outcomes
• Share your knowledge, skills, and experiences with teammates—spidey powers are welcome, too
• Bring positivity and a team-first attitude to each day
• Let your passion for pets and veterinary care shine in every interaction

What You’ll Bring

We’re looking for someone who understands that veterinary reception is about much more than the front desk. You’re often the first person a client connects with and an important part of creating the compassionate experience we want every family to receive.

You’ll bring:

• A genuine passion for pets and veterinary care
• Compassionate and empathetic communication
• A positive, professional approach to client service
• A willingness to support your coworkers and share what you know
• Confidence taking ownership of tasks and responsibilities
• The ability to work collaboratively as part of a veterinary team
• Empathy for clients, coworkers, and yourself
• A dependable and team-focused attitude
• A willingness to contribute to a kind, supportive workplace
• And, of course, the right cattitude—because anything is pawsible

The Extras You’ll Actually Feel

Life outside the clinic matters, too. That’s why Towne South Animal Hospital values flexibility in scheduling and regular lunch breaks to help our team maintain a healthier balance.

Inside the hospital, you’ll find a culture where positivity matters, kindness is intentional, and your unique awesomeness is worth celebrating.

We want you to take pride in what you do, own your responsibilities, share your knowledge, and bring your personality to work. After all, veterinary medicine is better when the people behind it enjoy working together.

And whatever you do, don’t stop believing—or retrieving.

Benefits You Can’t Beat

Benefit eligibility may vary based on full-time or part-time status. Benefits designated as full-time only are subject to eligibility requirements.

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Think you’re the Veterinary Receptionist we’ve been dreaming of? Awesome!

If you’re passionate about pets, believe kindness belongs at the center of great client service, and want to work with a team that appreciates positivity, empathy, and your unique personality, we’d love to meet you.

Bring your compassion. Bring your personality. Bring your best cattitude. And if you happen to arrive wearing a little cat hair, you’ll fit right in.

Diversity, equity, inclusion, and belonging are core values at Towne South Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing different perspectives and ways of understanding and engaging with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.