Veterinary Receptionist - Part Time

Brookhaven Animal Hospital; Atlanta (GA); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Employee discounts

Wellness resources

Career growth

Job summary

Brookhaven Animal Hospital in Atlanta, GA is seeking an experienced Veterinary Receptionist/CSR for a part-time front desk position. This role includes coordinating appointments and payments while supporting a busy hospital team.

Responsibilities include greeting clients, maintaining records, answering phones, and assisting veterinarians with patient flow. Weekend shifts are required; benefit opportunities may apply within Innovetive Petcare network.

Qualifications

• 1+ year of veterinary receptionist, veterinary CSR, veterinary client service, or veterinary front desk experience.
• Experience in a veterinary hospital, animal hospital, veterinary clinic, or similar medical setting.
• Strong communication, organization, and customer service skills.

Responsibilities

• Welcome clients and pets with a friendly, professional approach.
• Answer multi-line phones and schedule appointments.
• Handle patient check-in and check-out, invoices, and payments.
• Maintain accurate client and patient information and veterinary medical records.
• Coordinate patient flow with veterinarians and the veterinary medical team.
• Answer client questions and provide information about veterinary services and preventative care.
• Provide professional, compassionate customer service.

Skills

Communication

Organization

Customer service

Multitasking

Team-oriented

Education

High school diploma or equivalent

Tools

Cornerstone

AVImark

Job description

Department: Receptionists

Location: Atlanta, Georgia

Compensation: $15.00 - $17.00 / hour

Brookhaven Animal Hospital is looking for an experienced Part-Time Veterinary Receptionist / Veterinary Client Service Representative (CSR) to join our front desk team in Atlanta. This is a great opportunity for an experienced veterinary receptionist or client service professional looking for a part-time schedule in a busy, team-focused veterinary hospital.

Pay: $15–$17/hour, based on experience

What You'll Do

• Welcome clients and pets with a friendly, professional approach
• Answer multi-line phones and schedule appointments
• Handle patient check-in and check-out, invoices, and payments
• Maintain accurate client and patient information and veterinary medical records
• Coordinate patient flow with veterinarians and the veterinary medical team
• Answer client questions and provide information about veterinary services and preventative care
• Provide professional, compassionate customer service
• Maintain an organized and welcoming veterinary front desk
• Support daily hospital and reception operations
• Participate in rotating weekend shifts

What We're Looking For

• 1+ year of veterinary receptionist, veterinary CSR, veterinary client service, or veterinary front desk experience
• Experience in a veterinary hospital, animal hospital, veterinary clinic, or similar medical setting
• Strong communication, organization, and customer service skills
• Ability to multitask in a busy veterinary environment
• Comfortable working with clients, pets, and a veterinary medical team
• Reliable, professional, and team-oriented
• High school diploma or equivalent
• Availability for rotating weekend shifts

Preferred

Experience with veterinary practice management software such as Cornerstone, AVImark, or similar systems, plus experience with scheduling, medical records, payments, and client communication.

Schedule

Part-time hours based on hospital needs and candidate availability.

Rotating weekend shifts are required. Brookhaven Animal Hospital is closed on major federal holidays.

Why Brookhaven Animal Hospital?

You'll join a collaborative veterinary team where your customer service skills and experience are valued.

Eligible team members may have access to employee discounts, professional development opportunities, wellness resources, and career growth within the hospital and Innovetive Petcare network.

Brookhaven Animal Hospital is located at 205 Town Blvd., Suite 210A, Atlanta, GA 30319, serving pets and families throughout Brookhaven and the surrounding Atlanta community.

If you're an experienced Veterinary Receptionist, Veterinary CSR, Veterinary Client Service Representative, Veterinary Front Desk Receptionist, or Animal Hospital Receptionist looking for a part-time opportunity in Atlanta, we'd love to hear from you.