Veterinary Receptionist, New York, NY

Vetcor; Glenmont (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

LSVH is seeking an experienced veterinary customer service representative to manage phone lines and provide exceptional service. The ideal candidate possesses veterinary experience, excellent communication skills, and the ability to work autonomously. Competitive financial and wellness benefits are included.

Benefits

401(k) matching

Health Insurance including dental and vision

Tuition Support Program

Free/discounted lab work for employee pets

Qualifications

• Must have veterinary hospital experience.
• Excellent communication skills required.
• Ability to work with autonomy and interact with the public.

Responsibilities

• Managing multiple phone lines and general office duties.
• Heavy client and patient interaction using medical software.

Skills

Communication

Dependability

Teamwork

Tools

Windows-based software

Job description

Who we are

LSVH is growing and looking for an experienced veterinary customer service representative. We are an AAHA-accredited practice located in the wonderful Upper West Side near beautiful Lincoln Center. We are a busy, well-established general practice, and we are looking for another exceptional veterinary customer service representative to join our skilled team. Our receptionists play an extremely vital role in patient care.

Duties include:

• Managing multiple phone lines
• General office duties
• Computer work- medical software application
• Heavy client and patient interaction
• Must be dependable and have a great work ethic, with the ability to co-work well with others

The right individual(s) will possess excellent communication skills, the ability to work with a great sense of autonomy, a great work ethic, and the ability to interact well with the public and animals. Must be comfortable using Windows-based software. There are NO overnight or major holiday shifts.

Please apply ONLY if you have veterinary hospital experience. Resumes without the required experience will not be eligible for review.

Benefits Include:

Financial Benefits:

• A flexible approach to compensation that will reflect your skillset and future performance
  • $20 - $23 per hour (depending on experience)
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits:

• Health Insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short and longterm disability, legal plan, and employee, spouse, and child-dependent life insurance
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits:

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits:

• Six paid holidays
• Employee Assistance Program
• Employee discount program

Join our team! We look forward to your contributions toward a meaningful mission where you will make a difference in the lives of pets and their owners!

Diversity, equity, and inclusion are core values of LSVH and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.