Veterinary Receptionist New Superior, WI

Superior Animal Hospital; Wisconsin; On-site; USD 10,000 - 60,000; Full time

Job summary

Superior Animal Hospital is seeking a full-time Veterinary Receptionist to enhance client experience by being the first point of contact. The ideal candidate will excel in customer service within a fast-paced environment and will be supported with competitive benefits including medical coverage and generous paid time off.

Benefits

Medical, dental, vision benefits

401(k) plan

Paid time off

Employee pet discount

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant preferred.
• Strong organizational and multitasking skills.
• Ability to maintain a calm and professional demeanor.

Responsibilities

• Greet clients and their pets, confirming appointment details and escorting clients.
• Handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, inquiries, and medication refills.

Skills

Organizational skills

Multitasking

Customer service

Education

Previous experience as veterinary receptionist

Job description

Superior Animal Hospital is hiring a full-time Veterinary Receptionistto be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect
As you join our mission to provide clients and their pets with the opportunity to receive high-quality, progressive, and compassionate services, expect to be supported in your work and home life with:

• All the benefits you deserve. Medical, dental, vision, retirement - plus an employee pet discount because we know your pets are family, too.
• Paid time off. Catch your breath with a generous PTO policy, allowing you to take the time you need to recharge.
• Employee Pet Discounts!Because we know your pets are family, too.
• 401(k) plan

Salary: $17.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule:

• Four 10-hour shifts per week.
• Set day off each week!
• Occasional Saturday shift from 9:00 AM – 12:00 PM (approximately once every other month)

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Superior Animal Hospital

At Superior Animal Hospital, we are dedicated to providing exceptional, progressive, and compassionate veterinary care. Our mission is to ensure that every client and their beloved pet receive the high-quality services they deserve in a welcoming and supportive environment.

Originally established in 1979 as Tower Avenue Veterinary Clinic, our commitment to outstanding care has remained unwavering. On April 1, 2003, we moved into the facility we proudly call home today. While our hospital continues to grow and evolve, our purpose remains the same—to keep pets happy and healthy while supporting their owners every step of the way.

Create a Job Alert

Interested in building your career at Superior Animal Hospital & Boarding Suites? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Location (City) *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Are you at least 18 years of age or older? * Select...

Are you legally authorized to work in the United States? * Select...

Are you able to fulfill the job duties and responsibilities of the position for which you are applying? * Select...

How many years of experience do you have in the veterinary field? *

Do you have any restrictions in your schedule? *

What is your desired compensation range? *

I would like to receive updates about this job and/or other jobs from a recruiter via SMS. Please select yes or no. * Select...

If you said yes, you can always opt-out by replying STOP.