Veterinary Receptionist New Summerville, SC

Sangaree Animal Hospital; Summerville (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

Sangaree Animal Hospital is seeking a full-time front-desk receptionist in Summerville, SC. The role involves greeting clients, managing appointments, and supporting veterinary staff. Ideal candidates are organized, calm under pressure, and possess excellent customer service skills. A competitive benefits package is offered, including medical and paid time off.

Benefits

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Qualifications

• Excellent customer service skills and ability to work in a fast-paced environment.
• Previous veterinary field experience is preferred but will train.

Responsibilities

• Greet clients, confirm details, and escort them to exam rooms.
• Handle payments and schedule appointments.
• Answer client calls and provide information on hospital services.

Skills

Organizational skills

Multitasking skills

Calm demeanor

Professionalism

Education

Previous experience in customer service

Job description

Sangaree at Cane Bay is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees

Salary: $16.00-$18.00 per hour dependent on experience

Schedule: 4 week days with Saturday rotation

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience preferred but will train the right candidate
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Sangaree at Cane Bay

We’re focused on making sure our hospital has the right tools to allow our doctor and medical staff the ability to provide excellent service and care. In addition to diagnostic and preventative services, our hospital is equipped with digital radiography, digital dental radiography, and in-house labs.

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