Veterinary Receptionist - Lutz, FL

Vetcor; Lutz (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated veterinary receptionist to join their compassionate team. This role is vital for ensuring excellent patient and client care, requiring strong customer service skills and experience in the veterinary field. The practice values work-life balance and offers competitive benefits, including health insurance, retirement plans, and professional development opportunities. If you are passionate about animal care and thrive in a supportive environment, this is the perfect opportunity for you to make a difference in the lives of pets and their owners.

Benefits

401(k) matching

Flexible Spending Account

Tuition Support Program

Health Insurance

Paid Time Off

Employee Assistance Program

Referral bonus program

Continuing education allowance

Quarterly Team Rewards Bonus Program

Employee discount program

Qualifications

• 2 years of experience in the veterinary field is required.
• Strong customer service skills and compassionate communication are essential.

Responsibilities

• Provide compassionate correspondence with clients and guests.
• Schedule appointments and manage patient records efficiently.

Skills

Customer Service

Veterinary Knowledge

Compassionate Communication

Education

High School Diploma

Experience in Veterinary Field

Job description

Who we are

New Tampa Animal Hospital is a two-doctor practice that has been locally established for 13 years and is continually growing. We are ready to hire a veterinary receptionist to join our dedicated team.

Successful candidates will have a dedication to patient and client care, and two years of experience in the veterinary field.

Our wonderful clients love their pets and trust us to help them make the best healthcare choices. Many have been with us for over a decade, allowing us to care for their dogs from puppyhood to senior years. They appreciate our supportive staff, who contribute to positive veterinary visits.

Our dedicated team loves what they do while enjoying their time together. We recently attended VMX, participate in continuing education events, and celebrate staff birthdays with sushi buffets. We offer competitive benefits, flexible time off, and emphasize work-life balance, recognizing that we can’t care for our patients without taking care of ourselves.

Financial Benefits:

1. A flexible approach to compensation that will reflect your skillset and future performance
2. 401(k) matching & Roth Retirement Savings Plan
3. Flexible Spending Account
4. 529 Savings Plan
5. Tuition Support Program
6. Referral bonus program

Wellness Benefits:

1. Health Insurance, including medical, dental, and vision
2. Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
3. All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child
4. Sick Time / Paid Time Off
5. Free/discounted lab work for all employee pets
6. Pet discounts on services and products
7. Pet food discount program

Workplace Benefits:

1. Quarterly Team Rewards Bonus Program
2. Professional development opportunities
3. Continuing education allowance
4. Uniform allowance
5. A vibrant Facebook community where like-minded teammates come together to share ideas, swap experiences, and uplift each other with support and inspiration!

Lifestyle Benefits:

1. Six paid holidays
2. Employee Assistance Program
3. Employee discount program

Our Customer Service Representatives are integral in our daily operations, offering a range of administrative and customer service tasks, including:

1. Providing compassionate, professional correspondence with clients and guests of the practice
2. Scheduling, checking patients in and out of appointments
3. Performing end-of-day reconciliation and accurate billing
4. Managing patient records
5. Maintaining knowledge of preventative healthcare recommendations

We would love to tell you more! Apply today!

Diversity, equity, and inclusion are core values of New Tampa Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.