Veterinary Receptionist District Veterinary Hospital (Eastern Market)

Mission Pet Health; Washington (District of Columbia); Presencial; USD 28.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

401k retirement options

Employee Assistance Program

Descripción de la vacante

District Veterinary Hospital in Washington, DC is seeking a friendly receptionist to be the director of first impressions, greeting clients and managing a multi-line phone system. You will coordinate care by maintaining medical records, scheduling appointments, and handling payments, ensuring the hospital runs smoothly in a fast-paced environment.

If you love animals and delivering compassionate service, this on-site role offers growth through credentialing support and a collaborative team.

Formación

• Passion for excellent customer service and love of animals.
• Exceptional communication, good judgment and a positive attitude.
• Strong organizational skills and ability to multitask in a fast-paced setting.
• Collaborative mindset with ability to work independently and with direction.
• Experience with veterinary software preferred; flexible schedule including some weekends/holidays.

Responsabilidades

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with compassion.
• Ensure Seamless Care Coordination: maintain records, manage appointments, and handle financial transactions.
• Educate clients on preventive care to support pet health and hospital services.
• Provide a calming, empathetic presence for clients and their pets.

Conocimientos

Customer service

Communication

Multitasking

Team collaboration

Empathy

Flexible schedule

Herramientas

Veterinary software

Descripción del empleo

District Veterinary Hospital (Eastern Market)

Date Published

11-04-2026

Pay Class

Full-Time

Working Arrangement

On-site

Base Min.

$ 20

Base Max.

$ 21

Description & Requirements

Company Overview

District Veterinary Hospital is deeply committed to supporting a culture where all of our teammates feel empowered to practice the highest level of medicine. Located in the historic Eastern Market neighborhood of Washington, DC, we are proud to be an AAHA Accredited small animal practice—a designation that reflects our unwavering commitment to excellence in patient care. The trust we have earned in the community is evident in our excellent 4.8-star Google rating. This is an opportunity for you to join a distinguished team where you can truly do your best work every day.Joining us means becoming part of a supportive network dedicated to your professional success. We prioritize the continued education and career advancement of all our teammates. If you are pursuing credentialing, we have programs in place to help you achieve your goals, whether that involves becoming a credentialed technician or moving into a leadership role within the hospital. We believe that when we invest in our people, the quality of patient care elevates. This supportive environment ensures you have the resources necessary to grow and feel valued in your career.As an AAHA accredited facility focusing exclusively on small animal medicine, we maintain high standards across all our patient services. To ensure our veterinarians and teammates can provide comprehensive care, you will have access to internal specialty consultations and cutting-edge resources provided through our broader network. We emphasize sophisticated diagnostics and advanced treatment planning, ensuring that you are fully supported in making complex medical decisions for your patients. We are dedicated to delivering advanced, compassionate care that reflects our commitment to the well-being of every pet we treat.Practicing medicine at the District Veterinary Hospital places you in the heart of Washington, DC, specifically within the dynamic and historic Eastern Market neighborhood. DC offers a world-class metropolitan lifestyle, combining rich history and unparalleled cultural institutions with excellent dining and vibrant neighborhood life. Living and working here provides access to endless opportunities for recreation and community involvement, making the area a stimulating place to build both your professional career and your personal life.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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