Veterinary Receptionist / Client Service Representative (Full Time)

PetVet Care Centers, LLC; Maryland; On-site; USD 60,000 - 80,000; Full time

Job summary

Veterinary Referral Associates is seeking a dedicated CSR/Receptionist for a full-time role at their busy 24-hour veterinary emergency and specialty hospital. This position involves client service, maintaining records, handling payments, and working closely with a team in a fast-paced environment.

Benefits

Subsidized employee pet care

Health, dental, and vision options

401(k) plan

Insurance and disability coverage

Paid time off

Qualifications

• Minimum 2 years of customer service experience required.
• Experience working in a veterinary hospital is mandatory.
• Sound decision-making skills in a stressful environment needed.

Responsibilities

• Client service and appointment scheduling.
• Maintaining electronic medical records and handling payments.
• Performing maintenance and housekeeping duties.

Skills

Communication

Customer Service

Multi-tasking

Decision-making

Education

High School Diploma or equivalent

Tools

Cornerstone

Job description

Veterinary Referral Associates is looking for a full-time, professional CSR/Receptionist to work in our busy 24-hour veterinary emergency and specialty hospital in Gaithersburg, MD.

Duties Include: Client service, answering telephones, making appointments, maintaining electronic medical records, pharmacy and retail sales, maintenance/housekeeping, financial responsibilities such as collecting deposits/payments and balancing cash drawer

Schedule: Thursday-Saturday, 6am-6pm

Qualifications and Candidate Background:

• Candidate MUST have experience working in a veterinary hospital
• Candidate must have at least 2 years of experience working in customer service, i.e. veterinary, restaurant, retail, or service business
• Candidate must have a high school diploma or equivalent.
• Must have sound decision-making skills and be able to multi-task while working in an environment of stress
• Excellent communication and client service skills
• Ability to work individually and in a team-oriented environment
• Ability to take direction
• Ability to handle money accurately and honestly
• Be well-groomed and organized
• Be friendly, outgoing and people-oriented
• Experience with Cornerstone is a plus!

In addition to a rewarding career opportunity and paid time off, Veterinary Referral Associates offers subsidized employee pet care; employee health, dental, and vision options; 401(k) along insurance and disability coverage options.

Pay Range

$18.23—$22.28 USD

PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information. Please see ourprivacy noticefor additional information about our data practices.