Veterinary Receptionist (Care Coordinator) - Community Veterinary Clinic

PetVet Care Centers; Turlock (CA); In loco; USD 23.000 - 26.000; Tempo pieno

Descrizione del lavoro

PetVet Care Centers' Community Veterinary Clinic in Turlock, California is seeking a Care Coordinator to provide administrative and customer service support in a fast-paced veterinary setting.

You'll handle lobby flow, scheduling, billing, basic medical emergencies, and client communications, while upholding our Culture of Care. Flexibility to work Monday–Saturday with pay range $17–$19 USD per hour.

Competenze

• Minimum age 18+
• High school diploma or GED required
• Clerical procedures and filing能力
• Excellent customer service and courtesy
• Accurate cash handling and cashiering
• Strong multitasking and attention to detail
• Able to stand, walk, lift pets up to 50 pounds

Mansioni

• Provide excellent customer service in person, on the phone, and in stressful situations.
• Manage lobby flow, schedule appointments, and address owner concerns.
• Assist with basic pet emergencies and owner safety.
• Assist with medication pickups and inquiries; explain services and products.
• Enter and manage data in practice management software including billing.
• Support retail sales and maintain records; handle cash drawer.
• Reconcile cash drawer and perform end-of-day duties.

Conoscenze

Customer service

Cash handling

Multitasking

Organizational skills

Communication

Formazione

High school diploma or GED

Descrizione del lavoro

PetVet Care Centers' Community Veterinary Clinic is currently seeking Veterinary Receptionist (Care Coordinator) to join our team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.

At our Community Veterinary Clinic in Turlock, California is dedicated to providing compassionate care and exceptional medical services to pets and their owners. We pride ourselves on fostering a supportive and friendly work environment, where teamwork and professional growth thrive. Join us to make a meaningful impact in the lives of animals and their families while advancing your career in veterinary medicine.

Key Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications

• Applicants must be 18 years of age or older to be considered for this position
• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
• Knowledge of clerical procedures and ability to organize files and records
• Excellent customer service skills, providing courteous and prompt assistance
• Accurate cash handling and cashiering abilities
• Strong multitasking skills with attention to detail
• Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds

Schedule: Flexible, Monday-Saturday

Pay Range

$17 — $19 USD

At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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