Veterinary Receptionist (Care Coordinator)

Animal Health Clinic; Manchester (TN); Presencial; USD 19.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Calm app access and 24/7 EAP

CE stipends and career development

Grant Circle — relief fund for team

Local hospital culture backed by a nat

Local hospital culture backed by nat

Descripción de la vacante

PetVet Care Centers' Animal Health Clinic in Manchester, Tennessee is seeking a Care Coordinator to join our team as a Part-Time Veterinary Receptionist. You will provide exceptional front-desk support, schedule appointments, answer inquiries, and assist in daily clinic operations while ensuring calm service in busy moments.

The ideal candidate delivers outstanding customer service, can multitask across phone, in-person visits, and data entry, and is comfortable handling basic pet care-related

Formación

• Must be 18 years of age or older.
• Excellent customer service skills with courteous and prompt assistance.
• Strong multitasking skills with attention to detail.
• Ability to work at a keyboard or workstation for extended periods and perform physical tasks (standing, walking, lifting animals up to 50 pounds).

Responsabilidades

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, answers concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Conocimientos

Excellent customer service

Multitasking

Attention to detail

Experience in animal health

Descripción del empleo

PetVet Care Centers' Animal Health Clinic – Part-Time Veterinary Receptionist (Care Coordinator)

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 400 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.

Animal Health Clinic in Manchester, Tennessee, is a full-service practice dedicated to providing comprehensive care, from preventive services to advanced medical treatment. Known for its client-focused approach, the team supports pets and their families at every stage of life.

Key Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications (Required)

• Applicants must be 18 years of age or older to be considered for this position
• Excellent customer service skills, providing courteous and prompt assistance
• Strong multitasking skills with attention to detail
• Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds

Preferred Skills (Nice to Have)

• 1 year of experience in animal health

Schedule

• Part-Time, shifts vary:
  • Monday - Friday from 7:30am - 5:30pm
  • Saturday from 8am to noon

What We Offer

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

Pay Range

$14 — $15 USD

At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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