Veterinary Receptionist - Belmont, MA

Freshpondanimalhospital; Belmont (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a passionate team at a well-established animal hospital where your love for pets will shine! As a veterinary receptionist, you'll play a vital role in delivering exceptional customer service and supporting the healthcare needs of our furry patients. This innovative firm values diversity, equity, and inclusion, ensuring that every team member feels empowered and appreciated. With opportunities for growth and development, as well as a flexible approach to compensation, this position offers a rewarding career path in a supportive environment. If you're ready to make a difference in the lives of pets and their owners, this could be the perfect opportunity for you!

Benefits

401(k) matching

Tuition Support Program

Health Insurance

Paid Time Off

Free lab work for employee pets

Quarterly Team Rewards Bonus

Continuing education allowance

Employee Assistance Program

Flexible Spending Account

Pet discounts on services

Qualifications

• Experience in veterinary reception or related field is preferred.
• Strong customer service skills and a passion for animal care.

Responsibilities

• Provide exceptional customer service and support to clients.
• Manage appointments, patient records, and billing processes.

Skills

Veterinary Reception

Customer Service

Critical Thinking

Team Collaboration

Education

High School Diploma

Veterinary Technician Certification

Tools

Veterinary Software

Office Equipment

Job description

We are building something special at Fresh Pond Animal Hospital, and this is your chance to be part of it! We're looking for established veterinary receptionists who bring creative ideas, critical thinking abilities, and a willingness to be the best. If this sounds like the team you've been looking for but thought didn't exist, then Fresh Pond Animal Hospital may be the place for you!

Fresh Pond Animal Hospital, a well-established practice with a commitment to unparalleled patient care and exceptional customer service, is looking to add a veterinary receptionist superstar to our team! We are more than a group of compassionate veterinary professionals; we are a supportive team that believes in a 'better together' philosophy and strives to cross-train and educate our staff so that we can all find a growth path.

All of our team members should be ready to:

• Let your passion for pets and veterinary care shine every day.
• Grow and learn. Then learn and grow some more!
• Be willing to be part of a workplace where truly appreciating each other is more than some motivational poster on the wall.
• Anticipate mentoring and support as you grow and advance your career – The more you know, the better off we all are!

Think you're the veterinary receptionist we've been dreaming of? Awesome! Come join our team and see the difference we can make in the lives of our people and our patients!

Diversity, equity, and inclusion are core values at Fresh Pond Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Benefits:

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Health Insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
• Paid Time Off
• Paid Holidays
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Employee Assistance Program
• Employee discount program

Training & Development

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Health & Welfare

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Employee Referral Bonus