Veterinary Receptionist - Allentown, PA

Maplehillsvetpa; Allentown (Lehigh County); On-site; USD 10,000 - 60,000; Full time

Job description

Maple Hills Veterinary Hospital is seeking a dedicated veterinary receptionist to add to our team of compassionate professionals who aim to provide high-quality veterinary care.

Key Responsibilities:

• Greet clients and their pets with warmth and professionalism, creating a welcoming atmosphere.
• Schedule appointments and manage the clinic's appointment calendar efficiently.
• Answer phone calls, address client inquiries, and provide accurate information regarding services, pricing, and procedures.
• Assist with check-ins, check-outs, and processing payments.
• Maintain organized and accurate electronic medical records.
• Coordinate with veterinary staff to ensure smooth workflow and exceptional patient care.
• Keep the reception area and waiting room clean and presentable at all times.

Qualifications:

• Previous experience in a customer service or administrative role, preferably in a veterinary setting.
• Strong communication and interpersonal skills, with the ability to interact effectively with clients and staff
• Understands pronunciation, spelling, and meaning of commonly used veterinary terminology
• Proficiency in computer applications such as MS Office and veterinary management software (experience with Cornerstone software a plus).
• Ability to multitask and prioritize in a fast-paced environment while maintaining attention to detail.
• A genuine passion for animals and a desire to contribute to their well-being.
• Flexibility to work occasional evenings or weekends as needed.
• Proficient in handling money and processing payments

Hospital Hours: Mon/Wed/Thu: 8am-7pm Tue/Fri: 8am-6pm Sat: 8am-1pm Sun: Closed

Starting Pay: $15-$17 based on experience.

Think you're the veterinary receptionist we've been dreaming of? Awesome! Come join our team and see the difference we can make in the lives of our people and our patients!

What's In It For You

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Health Insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Ability to join our VetCor Techlife Facebook group of over 800 veterinary technicians company-wide

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus