Veterinary Receptionist

Veterinary Practice Partners; Village of Southampton (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A veterinary practice is seeking a Veterinary Receptionist to be the first point of contact for clients. The role involves managing appointments, ensuring accurate service accounting, and providing excellent customer service in a fast-paced environment. Comprehensive benefits are offered, including medical insurance and paid time off.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

Professional Development Opportunities

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant preferred.
• Strong organizational and multitasking skills.

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process.
• Ensure accurate service and product sales accounting.
• Answer client calls for appointments and inquiries.

Skills

Customer Service

Multitasking

Organizational Skills

Job description

Seeking a Veterinary Receptionist

Olde Towne Animal Hospital is hiring a part-time or full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities

Salary: $17.00-$23.00 per hour dependent on experience

Schedule: PT of FT 20-40 hrs./week

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Olde Towne Animal Hospital

Olde Towne Animal Hospital offers families and their fur babies a convenient and skilled environment in which their care is a top priority. Our goal is to create healthier and happier families through reduced recovery times after procedures, state-of-the-art technology, brand-new facilities, and a staff that is as friendly as they are effective.