Veterinary Receptionist

Bright Cross Animal Clinic, LLC; Venice (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

Bright Cross Animal Clinic, a Venice, FL veterinary hospital, is seeking a friendly Receptionist to be the Director of First Impressions. You will manage a multi-line phone system, greet clients with warmth, and ensure every interaction reflects our compassionate care and dedication to animals.

In this fast-paced environment, you will coordinate appointments, maintain medical records, handle transactions, and support our team with strong organizational skills.

Qualifications

• Experience in customer service and animal care preferred.
• Strong communication and multitasking abilities.
• Flexible schedule including weekends/holidays.
• Ability to manage medical records and payments.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients warmly, reflect our compassionate care.
• Ensure seamless care coordination: maintain medical records, schedule appointments, and handle transactions.
• Advocate for pet health: educate clients on preventive care and hospital services.
• Embody compassion and empathy: provide a calming presence and treat each pet like your own.

Skills

Customer service

Communication

Organization

Teamwork

Vet software

Tools

Vet software

Job description

If you are looking for a hospital built on principles of integrity, quality medicine, and lasting relationships, Bright Cross Animal Clinic offers an exceptional fit. Serving the Venice, FL community since 1998, we provide comprehensive veterinary care and urgent services, resulting in deep community trust and an outstanding 4.9-star Google rating. We invite you to join our dedicated group of teammates and discover where you can do your best work. Our success is powered by teammates who share a commitment to loving care and exceptional service. We believe quality veterinary medicine requires a supportive culture where every person is valued. When you join us, you become part of a professional and collaborative group focused on ensuring you have the necessary resources and peer support to succeed and advance your career goals within a positive, team-focused environment. Bright Cross Animal Clinic is a full-service facility equipped to handle a wide range of medical scenarios. We are committed to providing advanced care, ensuring our small animal patients receive comprehensive support from preventative wellness and testing to detailed diagnostics. You will regularly utilize your skills across surgical procedures and urgent care cases, providing complete continuity of care. Furthermore, our specialized offerings include rehabilitation and chiropractic services. Located along the stunning Gulf Coast, Venice, FL offers a fantastic quality of life. This beautiful community is known for its serene beaches, small-town charm, and abundant outdoor recreational opportunities. You will find that the relaxed atmosphere and commitment to community spirit mirror the professional culture we maintain inside the clinic, providing a superb backdrop for both your personal and professional growth.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.