Veterinary Receptionist

Southern Veterinary Partners; Town of Texas, San Marcos (WI, TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dedicated team at a full-service animal hospital where you'll provide exceptional customer service and support to pet owners. As a Receptionist, you'll handle scheduling, client communications, and financial transactions while utilizing veterinary software. This role offers a flexible schedule and the opportunity to grow professionally within a compassionate team environment. Enjoy competitive pay and comprehensive benefits, including health care and retirement plans, as you make a positive impact in your community.

Benefits

Health Care Plan (Medical, Dental, Vision)

Retirement Plan (401k)

Life Insurance

Short Term Disability

Paid Time Off

Educational Assistance

Teladoc Access

Discounted Veterinary Care

Employee Assistance Program

Qualifications

• Experience with veterinary software preferred.
• Strong organizational and communication skills are essential.

Responsibilities

• Receive and make calls for scheduling and client communication.
• Manage hospital finances and maintain proper documentation.

Skills

Organizational Skills

Communication Skills

Critical Thinking

Customer Service

Tools

Veterinary Software

Job description

Springtown Veterinary Hospital is located in San Marcos, TX, and has been serving the community for 30 years. We are an AAHA-accredited, full-service animal hospital providing veterinary care to dogs and cats, including routine medical, surgical, and dental services.

As a Receptionist, you will:

1. Receive and make calls to clients for scheduling.
2. Prioritize multiple tasks in a calm, organized manner.
3. Maintain proper documentation through client and pet records.
4. Assist clients by providing instructions, information, invoices, dispensing prescriptions, and scheduling appointments.
5. Utilize hospital computer systems for record-keeping and communication.
6. Manage hospital finances, including client transactions and cash handling.
7. Provide excellent customer service and professional communication.
8. Educate clients on pet health, preventative care, and hospital services.
9. Maintain a positive attitude and demonstrate empathy and compassion towards clients and pets.
10. Use standard office equipment and veterinary software (preferred).
11. Have a flexible schedule, including weekends and holidays.
12. Possess organizational skills, critical thinking, and good judgment.
13. Communicate effectively in verbal and written form.

Minimum Requirements:

• Experience with veterinary software (preferred).
• Ability to work independently and accept direction.
• Strong organizational and communication skills.
• Flexibility to work some weekends and holidays.

Compensation and Benefits:

• Pay range: $12.35-$20.90/hour based on experience.
• Health Care Plan (Medical, Dental, Vision).
• Retirement Plan (401k).
• Life Insurance, Short Term Disability, Paid Time Off.
• Educational assistance, Teladoc access, discounted veterinary care, Employee Assistance Program.
• Opportunity to impact your community and grow professionally within a collaborative team environment.

Our dedicated team’s growth has earned us recognition as a top workplace and one of the fastest-growing companies nationally. Join us and be part of a compassionate, dynamic team committed to animal care and community service!