Veterinary Receptionist

Southern Veterinary Partners; Town of Texas, Highland Village (WI, TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dedicated team at a full-service animal hospital that has been serving the community for 19 years. As a Receptionist, you will play a vital role in ensuring exceptional client service and veterinary care for pets. Your responsibilities will include managing client communications, maintaining records, and providing valuable information about pet health. This is a fantastic opportunity to work in a supportive environment that values continuing education and compassionate care. If you're organized, empathetic, and passionate about animal welfare, this position is perfect for you!

Benefits

Health Insurance (Medical, Dental & Vision)

Retirement Plan (401k)

Life Insurance

Short-term Disability

Paid Time Off

Educational Assistance

Access to Teladoc 24/7

Discounted Veterinary Care

Employee Assistance Program

Qualifications

• Experience with veterinary software preferred.
• Strong verbal and written communication skills.

Responsibilities

• Receive and place calls to clients for scheduling.
• Maintain proper documentation through client and pet records.
• Provide excellent customer service and professional communication.

Skills

Veterinary Software

Verbal Communication

Written Communication

Customer Service

Organizational Skills

Critical Thinking

Stress Management

Job description

Animal Medical Center of Highland Village, located in Highland Village, TX, has been serving the community for 19 years. We are a full-service animal hospital providing veterinary care to dogs and cats, offering services such as routine medical, surgical, and dental care. Our mission is to assemble a veterinary healthcare team committed to providing exceptional client service and veterinary care. We are dedicated to continuing education, technological advances, and compassionate care for all pets entrusted to us.

As a Receptionist, you will:

1. Receive and place calls to clients for scheduling.
2. Prioritize multiple tasks in a calm, organized manner.
3. Maintain proper documentation through client and pet records.
4. Assist clients by providing instructions, information, invoices, dispensing prescriptions, and scheduling appointments.
5. Utilize hospital computer systems to document medical records and communicate with clients and teammates.
6. Manage the hospital's financial transactions accurately.
7. Provide excellent customer service and professional communication.
8. Educate clients on pet health, preventative care, and hospital services.
9. Maintain a positive attitude and show empathy towards clients and pets.
10. Use standard office equipment and have knowledge of veterinary terminology.
11. Work a flexible schedule, including some weekends and holidays.
12. Possess organizational skills and the ability to work independently and as part of a team.
13. Demonstrate critical thinking, good judgment, and stress management skills.

Qualifications and Preferences:

• Experience with veterinary software preferred.
• Strong verbal and written communication skills.

Compensation and Benefits:

• Pay range of $16-$19/hour based on experience.
• Health insurance (Medical, Dental & Vision).
• Retirement plan (401k).
• Life insurance, short-term disability, paid time off.
• Educational assistance for qualified veterinary technician programs.
• Access to Teladoc 24/7 for free medical consultation.
• Discounted veterinary care and Employee Assistance Program.
• Opportunity to make a community impact and work with a great team.

Join our team and be part of a rapidly growing organization recognized as a top workplace and among the fastest-growing companies in America. We look forward to your application!