Veterinary Receptionist

SUWANEE ANIMAL HOSPITAL; Suwanee (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

Suwanee Animal Hospital in Suwanee, GA, seeks a friendly receptionist to join our team. You will manage a multi-line phone system, greet clients, and ensure accurate medical records, appointments, and financial transactions, keeping the hospital running smoothly.

We value compassionate care, clear communication, and the ability to stay organized in a fast-paced environment. Some weekends/holidays required, with a supportive team and stable hours in a well-established practice.

Qualifications

• Customer service oriented receptionist in a veterinary setting.
• Strong communication and multitasking in a fast-paced environment.
• Experience with veterinary software preferred.
• Flexible schedule including some weekends and holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients.
• Ensure Seamless Care Coordination: maintain medical records, manage appointment schedules, handle financial transactions.
• Advocate for Pet Health: educate clients on preventive care and hospital services.
• Embody Compassion and Empathy: provide a calming presence for clients and treat each pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Tools

Veterinary software

Job description

At Suwanee Animal Hospital, we are committed to being a trusted partner in pet healthcare since 1989. This commitment to professional and caring service is reflected in our outstanding 4.7-star Google rating, showing the deep trust the Suwanee community places in us. We treat every patient like our own, offering comprehensive veterinary care across wellness, diagnostics, and urgent needs. If you are looking for a place where you can immediately contribute to a highly regarded small animal practice, this opportunity is waiting for you.Our practice environment is designed so that every teammate can do their best work. We foster a supportive culture rooted in decades of community service, where every person on the team is valued. With reliable operating hours structured primarily Monday through Friday until 6 PM and Saturday until 4 PM, you will find stability and predictability in your schedule. Joining us means integrating into an established team focused on elevating the standard of small animal medicine and helping your colleagues succeed.When you join Suwanee Animal Hospital, you gain immediate exposure to a broad spectrum of high-quality small animal medicine. Our services move far beyond routine wellness and prevention. You will be utilizing advanced diagnostics and engaging in complex medical procedures, including surgical procedures and advanced care cases. We also serve the community with urgent care availability, ensuring that your skills are continuously engaged and challenged across both routine and critical cases.Suwanee, Georgia, is an attractive and growing area just north of Atlanta. Working here places you in a vibrant community known for its parks and family-friendly atmosphere. You will find yourself practicing medicine in a supportive suburban hub that values local businesses and long-standing institutions like ours. This is an ideal location if you are seeking a setting that balances challenging veterinary medicine with a desirable quality of life and strong community connection.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

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