Veterinary Receptionist

Mission Pet Health; San Antonio (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Discounted veterinary care for your ne

Online discount platform

Teladoc 24/7 doctor access

Job summary

Deerfield Animal Hospital in San Antonio, TX seeks a friendly receptionist to manage the front desk, answer calls, schedule appointments, and assist with billing while supporting a busy veterinary team.

Ideal candidates bring customer service experience, strong communication skills, and the ability to multitask in a fast-paced setting; veterinary software experience is a plus.

Qualifications

• Customer service experience in a fast-paced setting.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and multitasking.
• Ability to manage multi-line phone system and front desk tasks.
• Experience with veterinary software preferred; weekend/holiday availability required.

Responsibilities

• Direct the first impression with a warm, professional greeting.
• Manage appointment scheduling and medical records coordination.
• Handle payments and client communications with accuracy.
• Support veterinarians and technicians with front desk duties.

Skills

Customer service

Communication

Organizational skills

Teamwork

Weekend/holiday availability

Experience with veterinary hospital

Tools

Veterinary software

Job description

Deerfield Animal Hospital in San Antonio, TX, is defined by its deep commitment to compassionate pet healthcare delivered through humble service and genuine care. Since 1994, this full-service clinic has built a reputation for trust, reflected in its impressive 4.8-star Google rating within the local community. You will be joining a dedicated team, including five experienced DVMs, focused on providing comprehensive care, from wellness to urgent situations. If you are seeking a place where you can immediately step in and do your best work alongside supportive teammates, this is your opportunity. Joining Deerfield Animal Hospital means becoming part of a highly experienced team that values continuity and clinical quality. While the hospital maintains its unique local identity, it benefits from being part of a larger network dedicated to ensuring every teammate has the resources needed to succeed. This means you will have immediate access to programs designed to help you meet your professional goals, whether that involves pursuing leadership opportunities, advancing your credentials, or utilizing internal consultations with specialists to support complex cases. We strive to create an environment where every teammate can grow their skills. As a teammate at Deerfield, you will practice progressive medicine in a professional and highly respected environment that handles a wide spectrum of cases. The practice is equipped to support comprehensive care, including advanced surgical procedures, robust testing and diagnostic protocols, and extensive preventative medicine. You will regularly manage urgent care situations, giving you the opportunity to utilize platforms like Airvet for telemedicine support when needed. This focus ensures you are constantly expanding your clinical skill set while providing comprehensive medical and surgical solutions to the San Antonio community.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The ideal candidate will have previous veterinary hospital experience and feel comfortable with the day-to-day flow of a veterinary practice. This would include client communication, appointment scheduling, phone calls, check-in and check-out, payments, medical record requests, and communications with doctors and technicians.

How You're Supported

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.