Veterinary Receptionist

Mission Pet Health; Richmond Hill (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Cedar Animal Hospital in Richmond Hill, GA, is seeking a friendly Receptionist to be the director of first impressions. You will greet clients, manage a multi-line phone system, and coordinate appointments in a busy, full‑service veterinary clinic.

The role emphasizes compassionate client service, accurate medical records handling, and smooth financial transactions. Candidates should show excellent communication, organizational skills, teamwork, and the ability to stay calm under pressure;

Qualifications

• A passion for providing excellent customer service.
• Exceptional communication skills with clients and team members.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work independently and with direction.
• Experience with veterinary software is preferred; a flexible schedule including some weekends/holidays is required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, reflect compassionate care.
• Ensure Seamless Care Coordination: maintain accurate records, manage appointments, handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: be a calming presence for clients and treat each pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Multi-tasking

Empathy

Veterinary software

Tools

Veterinary software

Job description

At Cedar Animal Hospital, you join a practice deeply dedicated to the Richmond Hill community, serving small animals with comprehensive, compassionate care since 2015. We have built a stellar reputation, reflected in our excellent Google rating of 4.8 stars, confirming the trust pet owners place in our medical abilities. Our mission is to be a partner in pet healthcare, and we treat every pet like our own. This is your opportunity to step into a full-service environment where quality medical care is the top priority. We believe that supporting our teammates is crucial to providing the highest standard of care. Cedar Animal Hospital ensures that you always have access to the latest medical knowledge, routinely supporting regular attendance to continuing education programs so you can do your best work. We are committed to keeping our team current with the latest medical procedures and technology, ensuring continuous professional growth and giving you the resources you need to succeed. The quality of medicine practiced at Cedar Animal Hospital is broad and sophisticated. As a full-service veterinary clinic, we offer a wide range of services including advanced care, surgical procedures, and in-house testing and diagnostics. We prioritize immediate needs through our dedicated urgent care services, ensuring pets receive comprehensive attention when they need it most. You will utilize modern technology to manage cases from routine wellness and prevention to complex advanced care, allowing you to successfully manage a diverse caseload. Located in Richmond Hill, GA, Cedar Animal Hospital is deeply woven into the fabric of the local community. Richmond Hill offers a small-town atmosphere while maintaining proximity to larger amenities. By joining us here, you become an essential part of a trusted veterinary team that has proudly served this tight-knit community since 2015, offering dedicated care that extends well beyond our immediate neighborhood.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.