Veterinary Receptionist

Southern Veterinary Partners; Newnan (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading veterinary practice as a Receptionist in Newnan, GA. You will play a crucial role in scheduling appointments, managing client interactions, and maintaining records. We offer a supportive work environment with mentorship opportunities and competitive benefits, including health care and paid time off.

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k)

Life Insurance (Basic, Voluntary & AD&D)

Short Term Disability

Paid Time Off

Educational Assistance

Discounted Veterinary Care

Qualifications

• Must possess strong verbal and written communication skills.
• Excellent customer service skills required.
• Possession of organizational skills.

Responsibilities

• Receive and place calls to clients for scheduling.
• Maintain proper documentation through client and pet records.
• Advocate for pets through client education.

Skills

Customer Service

Communication

Organizational Skills

Tools

Veterinary Software

Job description

Crossroads Animal Hospital is a full-service veterinary medical facility located in Newnan, GA, about 40 miles southwest of Atlanta.

We have been serving the community since 1994 and have grown the practice including the beautiful spacious building.

We offer services including routine/sick medical care, prophylactic/advanced dental care, various surgical care.

We are equipped with digital radiography, digital dental radiography, ultrasound, and other modern tools for the practice.

With our network of 250+ hospitals, you will have the chance to learn and interact with other veterinarians and participate in mentorship and growth opportunities. If you are a passionate and caring team member, please apply today!

As a Receptionist you will:

• Receive and place calls to clients for the purpose of scheduling.
• Prioritize multiple tasks in a calm, organized manner.
• Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
• Assist all clients by providing necessary instructions, information and invoices, reading previous notes from DVM, and schedule all future appointments.
• Utilize hospital computer systems to document medical records and communicate with clients and teammates.
• Ability to maintain accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
• Excellent customer service skills and an exceptional level of communication in a professional manner. This is a must for this position.
• Advocate for pets through client education on sale of preventative care and pet health needs.
• Maintain a positive attitude in all interactions with clients, pets and other teammates.
• Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.

• Utilizing standard office/business equipment.
• Will train to gain knowledge of veterinary medical terminology and procedures.
• Flexible schedule including rotating Saturday schedule.
• Experience with veterinary software is preferred but not necessary.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Possession of organizational skills.
• Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.

• Pay range of $12.35-$20.90/hour based on experience
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term Disability
• Paid Time Off (Vacation & Public Holidays) - for eligible positions only
• SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
• Teladoc- FREE doctor access 24/7
• Discounted Veterinary Care
• EAP (Employee Assistance Program)
• A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
• Opportunity to make an impact in your community whiletacklinga challenging, variety of tasks and the ability to help animalsamong a great team of people!

Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s “Most Loved Workplaces” list in 2022. Additionally, we have ranked among Inc. 5000’s List of "Fastest Growing Companies in America" (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).