Veterinary Receptionist

Mission Pet Health; Marietta (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Discounted pet care

Teladoc access

401k plan

Medical/Dental/Vision insurance

Job summary

Mission Pet Health in Marietta, GA is seeking a passionate receptionist to join our Greater Atlanta Veterinary Medical Group. You will be the first contact for clients, manage a multi-line phone system, greet visitors with compassion, and help coordinate appointments.

This role supports our small animal focus with a collaborative team, access to internal resources, and opportunities for growth within a nationwide network.

Qualifications

• Passion for animals and customer service.
• Ability to manage and coordinate appointments in a fast-paced office.

Responsibilities

• Manage a multi-line phone system and greet clients with a compassionate approach.
• Maintain accurate medical records and assist with appointment scheduling and billing processes.
• Educate clients on preventive care and services to support pet health.
• Be a calming, professional presence for clients and pets during visits.

Skills

Customer service

Excellent communication

Organizational skills

Team player

Flexible schedule

Education

High school diploma or equivalent

Tools

Veterinary software

Job description

We are looking for a passionate professional to join the Greater Atlanta Veterinary Medical Group in Marietta, GA. Our practice is built on a foundation of trust, quality medicine, and compassionate service to our clients and their small animal companions. The excellent care we provide is reflected in our outstanding 4.8-star Google rating, demonstrating the deep trust we have earned within the local community. If you seek an opportunity where you can genuinely connect with clients and do your best work every single day, this is the place for you. When you join our group, you become part of a network committed to your career success. We believe in providing robust support systems so all our teammates can grow professionally. This includes educational resources, mentorship opportunities, and programs designed to help you reach critical career goals, whether that means becoming a credentialed technician, mastering new surgical skills, or moving into a leadership position. We prioritize creating a working environment where every teammate feels supported and valued, allowing you to focus on providing exceptional patient care without unnecessary administrative stress. We are focused entirely on comprehensive small animal medicine, committed to diagnostic excellence and personalized patient plans. As part of a larger medical group, our veterinarians have continuous access to internal specialty consultations and resources, ensuring you can deliver high-level medical care even for the most complex cases. We equip our facility with the tools necessary to support superior outcomes, always encouraging our teammates to utilize the latest evidence-based techniques to achieve the best possible quality of medicine for our beloved patients. Marietta, Georgia, offers an exceptional quality of life that blends Southern hospitality with the convenience of a major metropolitan area. Located just northwest of Atlanta, you benefit from a vibrant historical downtown square, access to Kennesaw Mountain National Battlefield Park for outdoor recreation, and excellent local dining and arts scenes. You will enjoy the charm and slower pace of a welcoming suburb while remaining close enough to Atlanta to enjoy major city amenities, ensuring you have the perfect balance of professional challenge and personal enjoyment.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e‑mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

• A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

• Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

• We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

• Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

• Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace", ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.