Veterinary Receptionist

Mission Pet Health; Little River, Northern (SC, KY); Hybrid; USD 19,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Teladoc access

Pet care discount

Job summary

Waterway Animal Hospital in Little River, SC is seeking an energetic receptionist to join our AAHA‑accredited team. You will manage a multi‑line phone system, greet clients, and help coordinate care with a compassionate, patient‑focused approach.

This role requires strong communication, organization, and teamwork, with preferred experience in veterinary software and flexible weekend/holiday availability. Waterway is part of Mission Pet Health, offering growth opportunities, comprehensive

Qualifications

• Customer service orientation and genuine love for animals.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and multitasking in a fast-paced environment.
• Team player with the ability to work independently.
• Flexible schedule including some weekends and holidays.

Responsibilities

• Director of First Impressions: manage multi-line phone system and greet clients.
• Coordinate care: maintain accurate records, manage appointments, handle transactions.
• Educate clients on pet health and preventive care.
• Show compassion and empathy to clients and treat pets with care.

Skills

Customer service

Communication

Organization

Teamwork

Tools

Veterinary software

Job description

Welcome to Waterway Animal Hospital, a practice defined by excellence and deep community trust. We are proud to be AAHA accredited, reflecting our commitment to the highest standards of small animal care. Our dedication to outstanding service is recognized by the community, evidenced by our exceptional 4.8-star Google rating. If you are seeking a supportive environment where you can do your best work alongside dedicated teammates, this opportunity in Little River, South Carolina is waiting for you.Joining Waterway Animal Hospital means becoming part of a network that prioritizes your professional growth and stability. We believe in investing in our teammates, offering structured programs designed to help you succeed, whether that means pursuing specialization, achieving your credentialed technician certification, or moving into leadership roles. You will benefit from a collaborative culture where mentorship and ongoing education are the cornerstones of daily practice, ensuring you always have the resources necessary to reach your full potential.As a small animal practice, we focus intensely on providing high-quality, evidence-based medicine. Our affiliation with a supportive network provides you immediate access to internal specialty consultations and advanced resources, elevating the level of care you can offer our patients. We ensure that our facility is equipped to support modern diagnostic and therapeutic procedures, allowing you, the veterinarian or technician, to concentrate fully on clinical development and providing exceptional patient well-being.Your career opportunity is located in the charming coastal town of Little River, South Carolina. This location offers the perfect blend of small-town community feel with easy access to the recreation of the greater coastal region. It is a welcoming environment where you can easily find work-life balance, allowing you the time to recharge and enjoy the relaxed, appealing lifestyle that this beautiful South Carolina community affords its residents and professionals.

Location Address

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace", ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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