Veterinary Receptionist

National Veterinary Associates; Leesburg (FL); On-site; USD 51,577,000 - 63,039,000; Full time

Benefits offered by this job

Competitive hourly pay ($18-22)

Full benefits: medical, dental, vision

PTO & 401(k)

Starbucks Fridays

Job summary

Catoctin Veterinary Clinic in Leesburg, FL, is seeking an experienced Veterinary Receptionist to join our growing team. You will be the first point of contact, providing friendly client service and supporting daily hospital operations.

The ideal candidate has at least 6 months related experience, a positive attitude, and the ability to multitask in a busy small animal hospital. We value compassion, teamwork, and ongoing learning.

Qualifications

• Minimum of 6 months job-related experience required.
• A positive attitude and strong teamwork skills
• Ability to multitask in a busy small animal hospital
• Compassion, professionalism, and a dedication to patient care
• Someone who values learning, growth, and collaboration

Responsibilities

• Providing excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments.
• Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments.
• Handles incoming and outgoing mail and e-mail.
• Monitors client waiting area to ensure cleanliness.
• Documents and maintains client information, service data and other pertinent information within business operations software.
• Escalates complex matters to senior staff.

Job description

Catoctin Veterinary Clinic, a long-standing small animal practice serving Leesburg and Loudoun County since 1978, is looking for an experienced Veterinary Receptionist to join our growing team. If you’re passionate about veterinary medicine, love working with animals, and want to be part of a supportive, dedicated, and fun hospital culture, we’d love to meet you!

Our clinic prides itself on teamwork, excellent patient care, and a culture where every person genuinely wants to be here. We’re excited to welcome the next great member of our team.

What We Offer:

• Competitive hourly rate: $18-22/hour based on experience
• Only 2 weekend shifts per month
• Starbucks Fridays!
• Full benefits package: medical, dental, vision, 401(k), PTO & more

What You’ll Do:

As a Veterinary Receptionist, you’ll play a key role in patient care and daily hospital operations, helping our team provide exceptional service to pets and clients.

You will be responsible for:

• Providing excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments.
• Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments.
• Handles incoming and outgoing mail and e-mail.
• Monitors client waiting area to ensure cleanliness.
• Documents and maintains client information, service data and other pertinent information within business operations software.
• Escalates complex matters to senior staff.

What We’re Looking For:

• Minimum of 6 months job-related experience required.
• A positive attitude and strong teamwork skills
• Ability to multitask in a busy small animal hospital
• Compassion, professionalism, and a dedication to patient care
• Someone who values learning, growth, and collaboration

If you’re an looking for a hospital with excellent culture, flexibility, growth opportunities, and meaningful work, Catoctin Veterinary Clinic is the place for you.

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.