Veterinary Receptionist

Mission Pet Health; Kennesaw (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

Mission Pet Health is seeking a friendly receptionist to serve as the director of first impressions, managing a multi-line phone system, greeting clients with warmth, and upholding compassionate care in every interaction.

You will maintain medical records, schedule appointments, and handle financial transactions to keep the hospital running smoothly. We value clear communication, organization, teamwork, and a genuine love for animals; some weekends/holidays may be required.

Qualifications

• Must have strong customer service ethos.
• Excellent verbal and written communication.
• Strong organizational and multitasking abilities.
• Team-oriented with ability to work independently and under supervision.
• Experience with veterinary software is a plus; weekend/holiday availability expected.

Responsibilities

• Manage a multi-line phone system and greet clients warmly.
• Maintain accurate medical records and appointment schedules.
• Handle financial transactions to keep the hospital running smoothly.
• Educate clients on preventative care and hospital services, advocating pet health.

Skills

Customer service

Communication skills

Organizational skills

Team player

Veterinary software

Flexible schedule

Job description

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.